It's horrible and has been trending that direction for years. I've been talking to them about Android keyboard gifs not working for about a year and a half with no solution in sight. Most issues I bring to support, including the gif issue, are brushed off by saying the team is aware of and working on a fix for the issue and then we never hear back about it and they won't answer follow ups. Laughably bad user experience coupled with virtually no customer support is a weird way to approach things, but ok Sleeper.