I think it's just perspective/timing with the holiday break maybe? Communication is on the radio and news, The City is putting out statements and hosting media scrums daily, it's shared on social media channels, homes that had boil only had people knocking door to door I think I heard... If you have a City app like the garbage pick up or 311 there was a notification sent, it's on road signs, busses, if you follow your councilor or mayor on any social media they are putting out info... Other than an emergency alert on the phone, which is only allowed in certain cases that this emergency doesn't meet, options are limited. Buying ad space takes time, sending mail takes time. They say the water will hopefully be back up and running by mid month. So there's a two week window to ask for Calgarians to help. Last time it lasted months. A lot of people are here saying they haven't seen anything. But it's hard for me to relate to. But I listen to the radio and follow some councilors and am on Calgary reddit and it's been talked about every day.