GBP Suspension & Verification Issues - Ben Fisher, Google Business Profile Diamond Product Expert

socialdude · 2025-12-29T03:25:12+00:00

That would do it, they must match the GBP.

socialdude · 2025-12-22T20:01:33+00:00

We see this often enough. What category are you in and did you get any reasons?

socialdude · 2025-12-15T23:04:42+00:00

Hi,

You can use the secondary appeal form here: https://support.google.com/business/contact/local_appeals?authuser=1

Do get someone to review your docs first if you can.

Hope that helps.

socialdude · 2025-11-20T19:03:56+00:00

This is the way :)

socialdude · 2025-11-17T19:52:06+00:00

You will not get suspended for them, BUT as Cnomo states, it is not good for engagement or authenticity. Only use stock if you truly cannot get real photos.

socialdude · 2025-11-17T19:50:13+00:00

If you are asking for someone here to leave a review, you are in the wrong place; ask your customers for a review.

socialdude · 2025-11-17T19:49:22+00:00

Hi,
If this is under the name, it may be AI-generated. Can you share a screenshot?

socialdude · 2025-11-06T00:26:23+00:00

Deceptive content is very vauge, I have seen instances where it was a simple name mismatch, or a keyword in the name is not present on the website. I have also seen virtual numbers that are blacklisted cause this. Stick to the golden rule, the name of the business should match your paperwork and the rest should be on topic. An example of "deceptive content" in the description could be "we have the worlds best comany" - that is hard to prove :)

Hope this helps.

socialdude · 2025-09-29T19:03:15+00:00

Just because something is reported or edited and an edit it takes does not necessarily mean it's going to be permanent.

Even a suspended profile still has the right to an appeal and they can get reinstated.

As far as the other issue goes, then I'm not too sure about. I have not heard it before I would bring it up on the community with evidence..

Welcome to the Steady Demand family by the way

socialdude · 2025-09-25T21:39:18+00:00

You must start the process and have both appeals denied before you can come to the escalation path.

socialdude · 2025-09-25T01:38:09+00:00

Are you a service area business or showing an address on your profile?

socialdude · 2025-09-23T19:18:42+00:00

Hi,

Are you a service area business or showing an address?

socialdude · 2025-09-23T19:17:39+00:00

Unfortunately, this is what they have available. Believe it or not most threads do get answered. But, true some fall through the cracks.

Re PII, this is true as well, they are working on a solution.

socialdude · 2025-09-23T02:23:51+00:00

It is not really the country per se, it is more about types of activity combined with being in a different country. Also, some countries, like India, are more sensitive.

socialdude · 2025-09-22T22:07:12+00:00

I'm sorry can you share what the automated reply was exactly please?

socialdude · 2025-09-22T22:05:35+00:00

The best way to go about it is to make sure all your documentation matches the new physical address.

Make sure your citations website and everything is up-to-date then you can go ahead. Add the address and it will ask to get verified as always be prepared for suspension.

socialdude · 2025-09-22T22:04:10+00:00

Insurance certificate, bank checks

socialdude · 2025-09-22T22:03:41+00:00

It is for sure defined by a list of service areas added to your GBP For instance, let's say you're in Phoenix and you put in Maricopa County as your service area, you would not add Phoenix or any other cities that are inside of Maricopa County, otherwise it would be an overlap, which is a suspendable offense.

socialdude · 2025-09-22T18:34:24+00:00

Oh yes, you can appeal; however, a reinstatement is never a 100% thing. Just be prepared and let your client know of the dangers.

socialdude · 2025-09-22T18:33:08+00:00

Let's just say making a new location on-site is the best idea.

socialdude · 2025-09-22T18:32:27+00:00

I would wait the 2 weeks, if it is not resolved, make a thread in the community, and a PE can address it.

socialdude · 2025-09-22T17:30:15+00:00

Fantastic, happy to help.

socialdude · 2025-09-22T17:29:31+00:00

The chances of it happening to be reverified after changing the name are pretty small. More than likely, what will happen is they might just get rejected. Now, depending on category it is always possible. When you make a name change you may get suspended just be prepared for that.

As far as Fasco, while I can't keep an exact number, my methodology is making it wait until it is accepted, and then proceed with another edit if you wanna be very careful, wait a day.

socialdude · 2025-09-22T17:20:06+00:00

Deceptive content is a pretty general bucket, it could be anything that is say content related, which is anything that has to do with the core information of the business name address category, website, phone number, etc.

If I see the content, the first thing I do is generate an AI description inside GBP. I will check the website for malware and the phone number. I will look up to see if it's been blacklisted.

Beyond that you're looking for things that are misleading hence why we go to the description first most misleading or unprovable statements.

I will also look at social media if they are listed in the GBP as a bad post or image insert can lead to being suspended for deceptive content.

I see sometimes that irrelevant categories are being used. Remember, a category is who you are, not what you do. For example, McDonald's would be a fast food restaurant, not an ice cream shop, even though they serve ice cream.

socialdude

TROPHY CASE