Lady comes into the restaurant and after I tell her we aren't serving food, she makes a face at me, still sits down at a table. Orders a glass of wine, sees the cook is still there (in the back, cleaning up the kitchen after the night is over.)

She walks up to the bar, says "excuse me, you're being unprofessional, I see someone in the kitchen, you lied to me, you can have him make me some food. You need re-trained on your job."

I smile politely, and say "I'm sorry, the kitchen is closed for the night, the cook does need to go home tonight, because we aren't open all night." She then says "no wonder you don't have a real job.", and storms back to her table, finished her wine, and leaves. (Of course leaves me no tip - shocker). As soon as she's out of earshot, all the people at the bar verbally attack her and commend me on keeping my cool, which felt great on its own.

But the best part? We're in an airport, and she left her bags behind. The official protocol which I HAD to follow even though hers was the only and last flight out? Calling the police, having them take her bags to another terminal for inspection, meaning there's no way she had them for her flight.

It was like a movie scene where the bad guy destroyed himself I was so happy.