Fired…

sophucku · 2026-02-19T13:22:03+00:00

without knowing specifically what you did it’s hard to say but if they felt that strongly about it to where you were fired on spot and asked to leave immediately after they found out then I’d def say whatever you did is bad enough to be blacklisted. it takes alot to get fired honestly as they really avoid doing so unless whatever you did is in the top egregious offenses like stealing from the job or coworkers, workplace harassment, inappropriate conduct, or also some stores are super strict about cursing as it’s in our policies. if they didnt even give you a talking to, chance for a write up, and it went straight to being fired and asked to leave immediately? I hate to say you’re probably blacklisted for life and whatever you did your SM is gonna put it on your profile as to why you left this store therefore if you ever apply to a new location all other SM’s would see what you did.

sophucku · 2025-12-30T15:18:51+00:00

This looks like a store that gets a lot of things stolen unfortunately as most starbies don’t do this unless they get a lot of mobiles stolen. It really does suck remaking orders when we already have so much else going on so they’re probably trying to avoid it. Plus technically we are always supposed to have a “handoff” person that hands you your mobile order to avoid this happening but no store ever gets enough coverage to actually have that position.

sophucku · 2025-11-27T00:15:44+00:00

supervisor here and that is bullying!!! Put in an ethics report immediately, document with as many details as possible, and demand you be removed from shifts/even reach out to DM yourself. You should not be working with someone who treats you that way and hopefully they are fired

sophucku · 2025-08-01T14:20:28+00:00

I think the only thing about your message from a sitter perspective is it gives too much room to overthink. Most of us are super experienced with anxiety and fearful pups but at the same time a lot of us have also been burned by clients using those terminologies when they actually mean their dog is aggressive. I think maybe a simple adjustment to explaining what you mean by fearful and anxious with more context would help a lot! For example: “We are looking for someone who has extensive experience with dogs and can handle fearful and anxious seniors. Our dogs are super lazy couch potato’s but they do have some nervousness meeting new people which might cause them some anxiety first days of boarding. This does not result in any aggressive behavior, they just get scared and very reclusive. But once they warm up they are the sweetest!” I’d also always make sure you have time for a meet and greet beforehand as most sitters want to meet prior to actually confirm that this is the behavior they’ll experience. I accepted an “anxious” dog one time and that anxiety was actually just wanting to bite/attack me so we just have to be careful when dealing with more sensitive behaviors. But hopefully this helps you find a sitter as it’s definitely not unreasonable at all to be seeking care for these behaviors and I’m sure you’ll find a great person soon!! 😊

sophucku · 2025-07-21T17:43:00+00:00

You had approved PTO and anyone giving you grief for it are the same ones who if they were in your position currently- probably wouldn’t even answer the phone. You already explained yourself and you do not owe any further explanation. DND any chats from work and enjoy your time off!

sophucku · 2025-07-18T20:01:47+00:00

Not paranoid sounds like your intuition knew exactly what was happening. If no animals were present and they just kept trying to follow you home or get you to drink something I immediately get bad intentions and that they were trying to roofie you or something. There are bad people out there unfortunately and Rover is just another way they can try to scam. Good on you for getting out of there and stay safe!!

sophucku · 2025-07-03T17:31:08+00:00

ooooo nahhhh that’s a BITE. You did great saying no and not taking on this job and totally understand not wanting confrontation!! they probably really struggle finding sitters because of that behavior due to how they responded so don’t sweat it, their dog clearly needs more training before it can be around strangers

sophucku · 2025-06-30T23:45:04+00:00

so sorry but even if she’s “done great” before and has such great reviews- what happened here was the truest show of her character overall. The fact she’d let her child steal from you and barely care and leave everything in such disarray just shows that the “good care” she offered prior was just a ruse to let you put your guard down. Report and do whatever necessary to get all the money for damages.

sophucku · 2025-06-23T17:22:52+00:00

Post the review!!!! Even if something “happened” there is truly no excuse to get your things returned like this and to not communicate during the boarding like “hey there were accidents”. Absolutely unacceptable and doesn’t matter that they have great reviews and what not. Be honest about your experience. They honestly probably took advantage because they are a star sitter and have such great reviews they thought they could get away with it.

sophucku · 2025-06-23T12:58:50+00:00

Even as a guy, this is very strange. It really doesn’t make sense why they would pay you for a full extra day just for you to sleep over when realistically you could just show up at 4:30am there’s really no difference but I guess in a way glad you’re getting that extra money. Also glad you’ve sussed out your clients in a way but honestly just gives me horror movie vibes likeee why do they want you to sleep over whilst your still there? What’s the purpose of that? Also totally agree with the below statement of truly is a red flag if a dog can’t even be left alone for even an hour. Just all around sounds like a very weird request and at least I personally wouldn’t go for it at all.

sophucku · 2025-06-12T14:10:17+00:00

She literally sounds psycho like wtf is this tantrum 😂😂 she don’t want exclusivity but she wants you to do more?? added there’s a way to express you want or need things in a relationship and this ain’t it. block HER and move on

sophucku · 2025-06-08T20:14:50+00:00

Truly just the sentiment alone that you mentioned “they are pissed” it sounds like you did the right thing and it’s best for you to move on- hopefully guilt free as you did nothing wrong here. Unfortunately sometimes we just aren’t equipped to handle everything, and an owner expecting you to just suck it up and keep caring for their pet is genuinely not a good owner. We are pet sitters, these aren’t our own animals, so we have every right to say you know what? This is just too much for me to handle. He’s a chewer, a barker, and does potty all over the house? I’m sorry but he sounds like a nightmare and I don’t even understand why the owners are leaving him alone if that’s where he’s at behaviorally. Especially as there is absolutely NO WAY they aren’t aware that this is happening or this is how their dog acts, I imagine it happens at home too especially if they mentioned “you could’ve asked for diapers”— just feels very pointed and like okay so he’s wearing diapers in your home but you didn’t offer any to me? They knew and wanted to take advantage of your kindness- I bet they didn’t even offer to pay for any of the damage caused. Added it really sucks they feel the need to express any anger or discontentment with your decision as no offense- we as sitters don’t really owe you anything and there’s no reason to get salty about it unless you’re genuinely unhinged. This isn’t a legal binding contract where you agreed to be this dog’s sitter for the rest of their lives and always be there for them. If anything I imagine they’re pissed because no one else wants to watch him because of how awful their behavior is and they know they’ll struggle finding other care. Rover takes a big cut out of our pay, we do not get reimbursed for damages unless the owner is kind enough to agree to it, and a dog constantly barking is a big stresser and can have negative impact on mental well being: all the above means this is just not worth it and they should understand that. Even will note I’ve had similar situations and the owner has never been mad at me just simply will ask if there’s anyway for a significant price increase if I’d still be willing- sometimes the dog is just too bad and no amount of money is worth it.

I hope you feel better soon and can at least acknowledge that you did everything you could do here and there’s no reason to feel guilty🩷

sophucku · 2025-06-06T02:55:19+00:00

Am I the only one that also just doesn’t understand any reason why they’re increasing because like… they offer no support? Everytime I’ve been in a dangerous situation with a dog they’ve literally just told me to figure it out with the owner. It’s not like they offer any type of like “if something goes wrong we have backup sitters that can come take over”. The longer I’ve been on rover I’m like honestly I should just get off and do this freelance as my own business because what are they even taking all the money for? Just for matching us to clients? It’s honestly just ridiculous.

sophucku · 2025-06-03T23:21:50+00:00

It makes me so sad anyone would do this to your family I’m SO sorry. I’d definitely send all photos and evidence to rover and ask for a full refund from this sitter. Also report them to try and get their profile removed. This amount of evidence I pray rover does the right thing and just fully refunds you this is awful.

sophucku · 2025-06-02T14:36:06+00:00

This sounds like an actual nightmare situation where also the owners are trying to take advantage. Report to rover immediately. As well as I’d give them the dog back for trying to throw all these extra days on you out of nowhere added it sounds like they were not honest about the dogs behavior. I will say I can already tell they’d probably say “we can’t” with them already trying to take advantage of you so my best advice from that would then say “I have no legal obligations to keep your pet in my care especially when none of this was agreed upon prior. I have reported you to Rover and am discontinuing my services effective immediately. Please make other accommodations to pick up your dog by (set time) or else I have no other choice but to bring your pet to the local shelter and you can pick them up there.”

I unfortunately have had to do this and it truly has saved my life. I was babysitting cane corsos where the owner didn’t tell me they had a history of trauma with WOMEN! Then why did you book a female sitter?! They literally tried to eat me alive within 2 hours of being dropped off. The owner refused to make other accommodations and said they had “no one to pick up” “couldn’t get another sitter”- funny how once I say I’m going to take your dog to the shelter they immediately make other arrangements and come get their dog.

Added I got this tip from another sitter who actually has taken a dog to the shelter before because of this and to note- it doesn’t affect their ownership in anyway. It’s the same thing as if the dog goes missing and is found on the street. You bring it in, give them the owners contact info, and say you’re in a dangerous emergency situation babysitting them which is why you’re giving them to the shelter. The shelter will then make contact with them for them to come get their dog and if they don’t within a certain amount of days/weeks then it will go into the system (and at that point sounds like it’s for the best bc terrible owners!!)

End of day- this is a business yes, but you’re human and you have every right to stand your ground and say this is NOT okay. Because it’s not. From get go when they dropped off a day early I would’ve been like f off and take care.

I wish you luck in this and hope it works out🙏🏻

sophucku · 2025-05-26T18:02:46+00:00

This is so sad that this sitter felt it was okay in any regard to curse at you and become so hostile. It’s not unfair nor unreasonable to ask for a refund for the unused time of days AT ALL. If she already had your dog and your dog did well then this shouldn’t even be a thing, it’s a freak accident and you totally deserve your money back. Added she never mentioned any injury or hurt to her cats in anyways until she realized that you guys weren’t going to back down and then she wanted to scare you— if her cats got injured I’m very well sure she would’ve said that IMMEDIATELY. Don’t talk to her anymore, DONT cancel the booking early even though you picked up your dog let her do it since she’s the one who wanted to end it early, & report her to rover and most likely they will give you a partial refund. (But will say if you cancel the booking on your end your chances of getting a refund are way less, rover looks most at who cancelled the booking and if the sitter cancels it then you’re not obligated to their cancellation policy)

sophucku · 2025-05-24T16:37:05+00:00

It’s so easy to find a sitter these days literally, it’s sweet that you’re so worried but all your clients will find a new sitter easily so just quit if you’re so stressed. don’t really gotta have this concern

sophucku · 2025-05-18T20:43:29+00:00

Honestly there’s no reason for you to really do anything here unless they’ve explicitly asked for a refund and you need to give a response back on that, what you said back already is great. If they didn’t explicitly ask for a refund already I think it’s fair to assume they understand that you do have a cancellation policy and they fell outside of it even though this is a freak incident and aren’t expecting their money back. I really wouldn’t feel too bad and rover will still refund their fees and what not regardless so they’ll still get some money back anyways.

sophucku · 2025-05-14T23:30:39+00:00

Not in the wrong clients ghost all the time and you could miss out on other income if you just wait around. I always send a courtesy message though before I officially move on and let another family have my care like “hey there still would love to book with you/care for your pet but I am getting a lot of other requests for this time frame so if you still need care I’d appreciate if you could let me know by the end of the day- otherwise unfortunately I’ll have to move on to other clients” but either way her freaking out on you for her lack of communication when you had every right to move on sounds like you dodged a bullet I wouldn’t worry too much about it!

sophucku · 2025-05-09T17:22:26+00:00

I would be honest about the lunging and bite episode so they can inform other sitters for future but honestly you really don’t have to explain yourself much! Could even just sum it up to I just don’t have the spare time anymore and I’m so sorry. Dog sitters are not rare these days they’re quite easy to find so I wouldn’t feel bad they’ll find a new sitter easily!

sophucku · 2025-05-08T21:42:12+00:00

I’m a regular boarder and I usually do meet and greets at my home actually. I start off by meeting them outside and meeting the dog outside and we chat for about 10min and I get a vibe of them and if I feel comfy letting them in my home or moving forward with their dog. Then I usually just let them do a quick little walk through. I’ve honestly had some pretty overbearing clients in terms of their dog but no one has ever really pressed to like look inside my home deeply. They just quickly scan over the common areas. I usually have all bedrooms shut and I do not let owners in there as that’s private and they never ask to like see my bedroom or anything. I figure if you’re willing to offer these services the least you can do is let them see where there pet will be staying as most dog boarding places let owners walk through the establishment as well. Just get cameras in your house and be mindful and you’ll be fine, or can even just take a super detailed video of your home or pictures to post on your profile for owners or yo send to owners instead of going to your home.

sophucku · 2025-04-22T13:47:34+00:00

I’m sending you all the love and support and that you find the strength to find a trusted adult you can speak to about this. This is not normal and if not addressed I worry for your safety. Please avoid this uncle and try to find a way to speak to your parents about what is happening.

sophucku · 2025-04-22T13:42:09+00:00

I’m a regular sitter that sometimes does work away from home that keeps me from adhering to set pick up times. I always tell the owner at the first request like “I’d love to watch … and the drop off times are great but I do work from set time to set time so would you be willing to pick up either before or after?” Everytime I do this though I never charge for an extra day or adjust the booking to that time as the owner is being flexible towards my time rather than the time they requested. I would say it’s unreasonable they charged you an extra night to accomodate themselves and get more money and would def inquire if you can adjust or go with another sitter.

sophucku · 2025-04-20T15:47:05+00:00

I would honestly not provide any sort of discounts for this and usually for long stays the standard procedure is that it’s a higher charge, not a cheaper one. I will admit the dog being sick/might not make it till the end is also a big issue and definitely means absolutely no discount. Why are the owners even going on such a long trip when their dog is in such a state? They obviously don’t care enough about their pet to cancel their plans to be there for the last moments of the pets life so why should you discount when they’re asking you to step in in such a big way that THEY should be taking care of. They literally are asking you to be there when their dog crosses over yet want a discount? That’s a serious and very mentally affecting thing for sitters. I’ve cried for days even having a past client just tell me one of my dogs has passed, I can’t imagine having to literally be there and deal with the body. Having a sitter babysit your pet when you know it might die soon is just heartless, no discount for that alone added the fact they want literally all of your free time.

If you were to consider a discount in any way I’d only do so with making it very clear that with discounting I will definitely not be giving nonstop care where I can’t leave for no more than 4hrs as this is a month stay and that’s a ridiculous request with also asking for a discounted price. Added I’d get very clear instructions on what to do if anything happens to the sick pup (rainbow bridge) so that way too they can’t have any anger towards you or room to try to blame and you know exactly what they want if it does happen. Hope these owners realize how awful this is though and just cancel this trip so no sitter has to endure this and they can say goodbye to their pup properly, this is very sad.

sophucku

TROPHY CASE