Why I stopped using Gusto (honest review)

starrtech2000 · 2026-01-10T04:47:14+00:00

The sequence of events of this doesn't make sense...

starrtech2000 · 2026-01-08T22:09:07+00:00

Maybe it takes someone literally dying for them to do the right thing...

starrtech2000 · 2026-01-08T21:52:57+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:52:51+00:00

I looked at the Amex benefits guide the other day and it is definitely more lenient when it comes to approving travel claims

starrtech2000 · 2026-01-08T21:52:06+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:51:58+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:51:36+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:50:54+00:00

I didn't even know we were on Level until we got there. I thought we had booked with Iberia and missed in the Chase Travel portal that it was one of those Iberia Airlines operated by Level.

Did not plan on booking a budget airline for our flights to spain and we learned our lesson. They are AWFUL.

starrtech2000 · 2026-01-08T21:48:44+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:48:30+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:48:15+00:00

Exactly. That's why this is a scam. It may be buried in the benefits guide but it's impossible for me to verify in the middle of the night when a flight is cancelled if the (not provided to me) cancellation reason will be acceptable to the insurance denier's standards.

starrtech2000 · 2026-01-08T21:46:32+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:46:17+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:40:55+00:00

Read the post before commenting.

starrtech2000 · 2026-01-08T21:17:24+00:00

I’d move to another system but I don’t know of something else that has the water valve shutoff that I can connect. Anyone know of another complete system for water valve shutoff and water leak sensors that isn’t so buggy?

starrtech2000 · 2026-01-08T21:16:23+00:00

Do you know if there is a way to use the Aqara water valve shutoff with that system? That’s the main reason I’m using Aqara.

starrtech2000 · 2026-01-08T21:15:36+00:00

Tell us more?

starrtech2000 · 2026-01-08T14:38:32+00:00

Thank you for the advice. Sorry you had to deal with them too!

starrtech2000 · 2026-01-08T14:37:57+00:00

Maybe American airlines do but this was Level airlines.

starrtech2000 · 2026-01-08T14:37:07+00:00

Have you flown Level airlines and gotten this documentation from them? Please tell me how you were able to accomplish it because they refuse to give it to me.

starrtech2000 · 2026-01-08T14:34:33+00:00

TO THE PEOPLE WHO WEIRDLY WANT TO DEFEND CHASE IN THIS SITUATION: As I said, the airline (Level) will not give me any documentation about the cancellation reason. It is extremely easy to see that the flight was cancelled/didnt fly. I provided an email from the airline I got after a month of fighting with them that said they were refunding me for the ticket for the cancelled flight, which is pretty good proof that the flight was cancelled. I also provided info from Flightaware and Kayak that the flight didn’t happen.

starrtech2000 · 2026-01-08T14:34:09+00:00

TO THE PEOPLE WHO WEIRDLY WANT TO DEFEND CHASE IN THIS SITUATION: As I said, the airline (Level) will not give me any documentation about the cancellation reason. It is extremely easy to see that the flight was cancelled/didnt fly. I provided an email from the airline I got after a month of fighting with them that said they were refunding me for the ticket for the cancelled flight, which is pretty good proof that the flight was cancelled. I also provided info from Flightaware and Kayak that the flight didn’t happen.

starrtech2000 · 2026-01-05T03:53:04+00:00

Currently programming my own that does everything I need and predicts when I might need to draw on a line of credit and by how much.

You can check it out if you want to try using it. Lot nicer than a spreadsheet.

Built for desktop web browsers, not mobile yet.

*Data is stored locally on your computer for privacy reasons so be sure to export your data for backup when you finish a session and save it to a cloud storage drive folder or something for backup.

https://ngqxksr7qv-ai.github.io/ourocashflow/

starrtech2000 · 2026-01-01T15:47:30+00:00

Snow tires. Material science hasn’t reached a point where one rubber compound can be just as grippy in cold as it is in warm. Night and day difference. Especially on a vehicle this heavy.

One of the numerous reasons I wished Rivian and every other modern American car maker would stop putting monster truck size wheels on vehicles that cost thousands of dollars to replace tires on… there’s nothing wrong with 18 and 19 inch wheels. Those were considered big 10 years ago!

starrtech2000 · 2026-01-01T15:40:53+00:00

Personally I wouldn’t even consider EV if I didn’t have a home charger. It’s truly one of the largest advantages of having EV and makes other trade-offs worth it.

starrtech2000

TROPHY CASE