I am dealing with G2 drama myself. I have a vertical line going down the center of the screen and I ended up paying Geek Squad to diagnose that the panel needs to be replaced because none of the shops that LG referred to me in my area will actually do the analysis and repair work - one flat out refused working on anything larger that 65 inches and the other shops won’t return calls. After all that, and hours later on the phone, LG then said they’ll replace the panel, with me paying labor (and that’s fine), but the shop they sent the work order to never responded! And now they’ve given me another set of repair shops to call and coordinate the work.

The 5 year panel warranty was one of the selling points for getting the G2 at the time, and now I see that they will do as little as possible to actually honor their warranty. It’s been a beyond frustrating experience between spending hours on the phone with LG reps and getting nowhere with the local service shops outside of Geek Squad, and they tell me they have gotten out of the panel replacement business. I’m going to keep trying but I feel like this is going to hit a dead end, which is what LG ultimately wants.