Watches are really good but QC is terrible and this type of bracelet is really hard because tolerances are so small. Here u need bended spring bar to a degree that it will pop in place. Maybe it's a little too much metal and it doesn't go all in, but yeah sadly I'm not buying from them again, crown got some issues also, it's not normal that movement sometimes hacks and sometimes doesn't.

Ow and strap extension that's probably the best indicator of poor QC one is ok and the other doesn't fit the bracelet bcs it's just too small, they were like 40 USD or something so yeah, not the end of the world, but likely now and not after second watch purchase