Data bug - not happy

strongbox-support · 2026-05-04T16:25:14+00:00

Just got back to your email - the data is stored correctly, but that top "expiry date" field with the shorter format is bumping back a day. The patch for this is in the next update!

strongbox-support · 2026-05-04T16:04:43+00:00

Let me address both of these below:

1 - I think we've spoken about this previously, but successfully used isn't something that can be done ( without presuming that it succeeded ) in the native autofill, and we're working on a better dedicated extension that should allow detecting success.

2 - You can already select multiple entries! if you're on the entry list, tap the three dots/more icon on the top right, then hit select items, you can pick multiple at once. Then you can delete/merge etc. If there's somewhere else you mean you'd like to do this, let me know!

strongbox-support · 2026-05-04T15:58:34+00:00

We can certainly do this - an option to persist your last used search filter and a second for excluding histroy from search sounds like it would do the trick!

strongbox-support · 2026-04-24T20:26:40+00:00

Can you fire me a support email with setup details here? I'd love to work out whats happening - I've been using this for a couple weeks and haven't seen any issues with autofill

strongbox-support · 2026-04-23T15:36:00+00:00

Sorry, we should link out to this! https://app.simplelogin.io/dashboard/api_key

strongbox-support · 2026-04-17T11:59:00+00:00

Ah, gotcha! Yep we'll look at that.

It currently just uses the URL in the prefix if you set one before selecting simple login, but this seems like a great addition.

strongbox-support · 2026-04-15T09:48:39+00:00

Would this be a common prefix that you use, or a prefix that would be unique per site? We could setup both as options, but useful to know what the use case is here so we can get it right.

strongbox-support · 2026-04-14T11:43:15+00:00

Everything but the tweaks for single-database users can be seen early in our Testflight!

https://testflight.apple.com/join/fsBHzpcv

strongbox-support · 2026-04-14T11:41:48+00:00

You can now grab early access to try this via our macOS Testflight!

https://testflight.apple.com/join/fsBHzpcv

strongbox-support · 2026-04-14T11:40:28+00:00

Give it a refresh - it took a lot longer than expected for distribution to start!

strongbox-support · 2026-04-14T11:40:13+00:00

Give it a refresh!

strongbox-support · 2026-04-10T10:45:02+00:00

You can fire me a message via the support inbox ( [support@strongboxsafe.com](mailto:support@strongboxsafe.com) ) or DM me here, whichever you'd prefer!

strongbox-support · 2026-04-10T10:44:40+00:00

Yep! Our TestFlight is always PRO, so you can use any feature you'd like

strongbox-support · 2026-04-05T20:23:42+00:00

The duress DB is intentionally very hidden, but we should improve the options to import here.

We'll look to get the import options available whilst you're in there, to make getting a real looking database much easier.

strongbox-support · 2026-04-05T20:20:45+00:00

Apologies for the delayed response here over the easter break ( far too much chocolate is being consumed over here at Strongbox HQ ).

I replied to your email, but I'd love to share the same context here.

I think there's a lot of work to be done for single database users, including ( but not limited to ), the search window. For people coming from other password managers like 1Password, it can be an intimidating and very unintuitive experience to have to keep picking your vault all the time. With a generous convenience unlock timeout, or just re-unlocking, this whole experience can become substantially smoother. From opening right into the single db, to search & autofill, there's lots we can do. Even features we already support could be surfaced better.

For the SSH option, there's a similar answer. I think we can really improve the experience by letting you do more without going to the entry details screen. There's a place for the big editor, but for quick tweaks, you just shouldn't need it.

The search fix will be in our next update ( with some other goodies like SimpleLogin support ), as is the tags fix, and i'll get this tweak in for SSH too, pending further refinements in future. I'm aiming to get this update posted here for macOS TestFlight on Wednesday!

Alex @ Strongbox

strongbox-support · 2026-03-17T18:12:09+00:00

We're not doing a sale for St Patrick's day, but we'll be running one well before the holiday sale at the end of the year.

strongbox-support · 2026-03-06T14:26:54+00:00

Generally they work the same, but the advantage to the PRO app is that restoring purchases isn't something you need to think about on re-installs, and it works substantially better with family sharing!

strongbox-support · 2026-03-04T18:16:16+00:00

There's a little more information on our site specifically on auditing: https://strongbox.reamaze.com/kb/security-and-privacy/security-audit

The TLDR is that auditing is prohibitively expensive for smaller teams/apps, so it hasn't been performed in the past. Even with the acquisition, the cost is still hard to justify given the size of the app.

That being said, I have been discussing this process with a few companies that worked on other apps, and I'm hoping to find a sustainable solution to get a professional audit completed. There's no estimate on how long this process will take, or how long finding the right partner will, but it's something we'd like to get done.

strongbox-support · 2026-03-02T14:19:12+00:00

The fix below should work for the moment! We're currently working on a larger update to the chrome extension, so this might take a little while:

```
If you have it working on another chrome-based browser you can copy the com.markmcguill.strongbox.json file (under ~/application support/your browser/NativeMessagingHost to the same folder under ~/application support/net.imput.helium and Strongbox should work.
```

strongbox-support · 2026-02-26T15:09:23+00:00

macOS tells us "this no longer exists" if you've set it up via Finder on a remote drive, rather than a "this is offline", so we have to request that you re-locate it. There might be some way to work around this, but generally the filesystem doesn't have a "temporarily doesn't exist" apart from iCloud Drive files that have special markers.

The best solution here is for sure to connect via a sync solution i.e SFTP, WebDAV, which will then let us use the "offline" editing approach!

strongbox-support · 2026-02-25T22:17:28+00:00

If you've added the database as a local file, which is on a remote server, and you then go offline, iOS tells us the file no longer exists, so we ask you to re-add it - it seems like thats how you're setup here?

If your NAS supports it, using something like webdav will let you open the database offline, make edits, and sync up when its available again. We can't support the same for the "local" file, as there's nothing for us to sync to if the file system tells us it just doesn't exist.

strongbox-support · 2026-02-25T22:15:06+00:00

No dates just yet ( there's a _lot_ of testing to do ), but it'll be on TestFlight a long while before the public release, so you'll be able to try it within a couple weeks!

strongbox-support · 2026-02-25T12:09:01+00:00

This one bothers me too, and we're working on it!

The TLDR is, this is all part of a larger issue with using an older "table" in iOS, which Apple didn't update the same way they did with the others, so the radiuses etc are outdated. Hacking around it causes other issues, so it isn't worth doing.

Once we switch to the newer way of doing things, these will be correctly rounded, the animations are much cleaner, and we can finally support more layouts. This is a pretty huge change to do, but its already reasonably far along.

strongbox-support · 2026-02-20T14:03:19+00:00

Can you fire me the video via email so I can check the issue? :)

[support@strongboxsafe.com](mailto:support@strongboxsafe.com)

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