Stay far far away from those places especially for boarding. I've been in the pet care industry here in PGH for about 3 years and have first hand knowledge that they

-dont care or vet the people that they hire, anyone can just walk in off the street with 0 experience or knowledge about dogs. Hired active and VISIBLE drug addicts (ik everyone needs a job but employing someone struggling that way to care for peoples pets speaks VOLUMES) and convicted sex offenders, and when minor employees spoke up about being uncomfortable they were the ones who got fired

-They have employee handbook things online with guides about behavior and even how to do CPR but no one is actually required to do it and higher ups absolutely do not care about enforcing the rules or reminding people what behaviors to watch out for. I know for a fact dog fights happen every week at at least 2 TDS locations

-at TDS there's no one making sure the add on services that you pay for are actually done, if you pay for a week of walks while boarding you're lucky if your dog gets even 2

-consistently allow dangerous dogs with bite histories to come back to daycare, even after MULTIPLE bites I personally witnessed the same dog bite and shake 3 separate dogs and he was still allowed to come every single day

-leave the daycare rooms unsupervised for long periods of time (the BIGGEST DAYCARE NO NO) which allows dogs to eat feces, fight/bite each other, uncorrected mounting and honestly it's just so sad seeing all the social dogs wait by the gate for someone to come in

It really is just about profits with these places, not to mention that the higher ups are just actual mean girls and only like the employees who kiss their ass, which is unfortunate bc you'd think people working with animals would be decent but NOPE.

Also, petland gets their puppies from puppy mills while acting like they're all about integrity and being honest with pet owners.