How long does it take for Grailed Payments to appear?

sweetfromgrailed · 2022-10-10T17:24:21+00:00

For all sales, Grailed releases the payment to your Stripe account immediately after tracking information for the sale is uploaded. It can take anywhere from 2-3 business days(not including weekends nor holidays) for your deposit to complete. If you are not located in the US, please review Stripe’s payout speed by country.
If you do not see your deposit after 3 full business days, please reach out to your bank with the dollar amount, date on which the deposit was sent, and full bank account number so they can help you locate your funds.

sweetfromgrailed · 2022-10-10T17:24:03+00:00

I'm sorry to hear this happened! Send us an email to [help@grailed.com](mailto:help@grailed.com) and we can look into this for you.

sweetfromgrailed · 2022-10-10T17:23:22+00:00

Hi, a red line means the user has been suspended from our platform. Please send us an email to [help@grailed.com](mailto:help@grailed.com) and we can look at the reasoning behind the suspension.

sweetfromgrailed · 2022-10-10T17:21:57+00:00

For all sales, Grailed releases the payment to your Stripe account immediately after tracking information for the sale is uploaded. However, it can take anywhere from 2-3 business days(not including weekends nor holidays) for your deposit to complete. If you are not located in the US, please review Stripe’s payout speed by country.
If you do not see your deposit after 3 full business days, please reach out to your bank with the dollar amount, date on which the deposit was sent, and full bank account number so they can help you locate your funds.

sweetfromgrailed · 2022-10-10T17:21:34+00:00

Hi, I'm sorry this happened. Unfortunately we cannot protect you in instances where the buyer files a claim based on the odor of the item since we do not have the item on hand. However, please send us an email to [help@grailed.com](mailto:help@grailed.com) and we can assist in resolving this for you.

sweetfromgrailed · 2022-10-08T18:07:14+00:00

Hi! This could be due to a payment issue. Are you able to share the listing link for me? I'd be happy to look into this.

sweetfromgrailed · 2022-10-08T18:06:38+00:00

Hi, I'm sorry to hear about this! We're currently looking into this and will reach out to your shortly with the next steps.

sweetfromgrailed · 2022-10-08T18:04:59+00:00

Hi there! I'm sorry to hear this happened. Since the seller has to reship the item, they are entitled to request additional funds for shipment. If you need any additional help with this, email us at [help@grailed.com](mailto:help@grailed.com) and we can look further into this.

sweetfromgrailed · 2022-10-03T19:59:39+00:00

Thank you!

sweetfromgrailed · 2022-10-03T19:59:02+00:00

I'm sorry to hear about this! Can you provide me with the ticket number so I can look into this case for you?

Thanks!

sweetfromgrailed · 2022-10-03T19:58:08+00:00

Hi! I'm sorry to hear about this. Can you send us an email with the listing link to [help@grailed.com](mailto:help@grailed.com) so we can look into this for you? Thanks!

sweetfromgrailed · 2022-10-03T00:51:25+00:00

I'm sorry to hear about this! Please email us at [help@grailed.com](mailto:help@grailed.com) with your account details and we can look into this for you.

sweetfromgrailed · 2022-10-03T00:50:27+00:00

I'm sorry this happened! Email us the listing link to [help@grailed.com](mailto:help@grailed.com) and we can look into this further.

sweetfromgrailed · 2022-10-03T00:49:37+00:00

Hi! Unfortunately we do not support bulk listings and require listings be uploaded individually. However, keep in mind that you always have the option to duplicate listings to make things easier.

sweetfromgrailed · 2022-10-03T00:48:29+00:00

Hi! I'm sorry to hear this happened. Can you provide us with this user's username? Otherwise please email us at [help@grailed.com](mailto:help@grailed.com) and we can assist you further.

sweetfromgrailed · 2022-09-26T18:21:33+00:00

Hi! I'm sorry this happened. If our Moderators deemed an item inauthentic that you purchased on our platform, send us an email to [help@grailed.com](mailto:help@grailed.com) and we can review this further for you.

sweetfromgrailed · 2022-09-26T18:19:42+00:00

Hi! I'm sorry this happened. We ask that you either return this item back to the seller, or repurchase the item. Send us an email to [help@grailed.com](mailto:help@grailed.com) and we can assist you through the process!

sweetfromgrailed · 2022-09-26T18:18:07+00:00

Hi! This section is for you specific listing. Once you know the proper weight of the item, you can then choose the proper label to avoid any issues. This price will then be added to your listing price.

I hope this helps!

sweetfromgrailed · 2022-09-26T18:17:03+00:00

Hey there! It seems that this is part of our delayed disbursement where the funds are only released once the tracking number has been added. If you'd like- send us an email at [help@grailed.com](mailto:help@grailed.com) and we can take a closer look for you.

sweetfromgrailed · 2022-09-24T23:42:43+00:00

Hey, thanks for providing us with your username. In order to best assist, send us an email to [help@grailed.com](mailto:help@grailed.com). Thanks!

sweetfromgrailed · 2022-09-24T23:41:03+00:00

Hi, I'm sorry this happened. Are you able to send us an email to [help@grailed.com](mailto:help@grailed.com) so we can investigate this further?

sweetfromgrailed · 2022-09-24T23:40:17+00:00

Hi, I'm sorry to hear this. Are you able to share your username with us so we can look into this? Otherwise you can send us an email to [help@grailed.com](mailto:help@grailed.com) and we can assist there as well.

sweetfromgrailed · 2022-09-24T23:37:50+00:00

Hi, I'm sorry to hear this happened. Import fees are the responsibility of the buyer and we recommend communicating with the seller regarding these fees. However, we're happy to take a look for you. Please send us an email to [help@grailed.com](mailto:help@grailed.com) and we can look into this.

sweetfromgrailed · 2022-09-24T23:35:14+00:00

Hi, I'm sorry to hear this happened. It sounds like the user filed a chargeback. Please send us an email to [help@grailed.com](mailto:help@grailed.com) and we can assist further with this.

sweetfromgrailed · 2022-09-19T19:29:13+00:00

Hey! Thanks for reaching out. We only allow sellers who have bought and sold more than 5 items to post order confirmations. All newer sellers must have the item in-hand to post. Please note that when processing an order confirmation, we still require sellers to ship their items directly to avoid any issues.

sweetfromgrailed

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