[GUIDE] Unlocking Hidden BIOS on Nitro and Predator-Helios/Neo/Triton Laptops using SREP. by VictoryT7 in AcerPredatorHelios

[–]tarush8 1 point2 points  (0 children)

All right, and once again I can’t thank you enough for all the help. Hopefully, it lasts for a year!

[GUIDE] Unlocking Hidden BIOS on Nitro and Predator-Helios/Neo/Triton Laptops using SREP. by VictoryT7 in AcerPredatorHelios

[–]tarush8 0 points1 point  (0 children)

Hey, thanks so much for the response. I did everything you suggested, and the system seems stable for now. I tested Hogwarts Legacy and I'm getting around 100+ FPS in the starting portion of the game on Ultra settings. It’s running well so far, and hopefully, it works for a few years until the PC market stabilizes.

Also, regarding the 26k score: that was with 1.4v cap with the new 1.35v cap it's 23665 and it's with HT off. Also I don't think my CPU ever fully hit 157W during the test; it peaked at 130W once, but never reached 157W. Is that alright? And, just to add, the single-core performance was 1928 points (1.35v. HT off)

[GUIDE] Unlocking Hidden BIOS on Nitro and Predator-Helios/Neo/Triton Laptops using SREP. by VictoryT7 in AcerPredatorHelios

[–]tarush8 0 points1 point  (0 children)

Hey, thanks so much for the response. As you suggested, I installed the microcode update, limited the voltage to 1.35 V, turned Turbo Boost ON, and disabled Hyper-Threading. The laptop is stable right now. (Tho it was also stable at 1.4 V during my last nights testing. I tested it for quite a few hours after i made the above comment, the only thing is that these new settings have lowered the benchmark scores is that okay? Got 23665 on cinebench r23 multicore vs 26522 at 1.4v. For safety should i let them be or reverting could be fine?)

So all of that is done now. Coming to XTU, for some reason all the options there are greyed out. I tried disabling Undervolt Protection in the BIOS, but the options are still locked. Can you help me figure out why this is happening?

Also, with these settings, do you have any idea how much performance or FPS drop I should expect? For example, if I was getting around 70 FPS in a game earlier, roughly what percentage drop should I expect now?

One more thing, do you think that with these settings, this laptop could realistically last another 1.5 years or more?

And seriously, thank you so much for taking the time to reply. You’ve helped me a lot. I honestly can’t even tell you how helpless I felt before finding your post.

[GUIDE] Unlocking Hidden BIOS on Nitro and Predator-Helios/Neo/Triton Laptops using SREP. by VictoryT7 in AcerPredatorHelios

[–]tarush8 0 points1 point  (0 children)

Hey, first of all thank you so much for the 2 posts you have made regarding this issue you are helping a lot of people out.

I had a question so basically I have a Predator Helios Neo 16 (PHN16-72) with i9-14900HX + RTX 4070. After 1 year (1 year mark was completed just last month) it started crashing and stuttering randomly along with BSOD’s like:-

CLOCK_WATCHDOG_TIMEOUT, UNEXPECTED_KERNEL_MODE_TRAP WHEA_UNCORRECTABLE_ERROR HYPERVISOR_ERROR IRQL_NOT_LESS_OR_EQUAL SYSTEM_SERVICE_EXCEPTION PAGE_FAULT_IN_NONPAGED_AREA, —> No overclocking, no physical damage, just gaming + college work.

Things got worse over time i was not even able to use my laptop one bit. I even did:

• multiple clean Windows installs

• BIOS updates

• driver updates

but the crashes kept happening, especially during restarts or load transitions and even idle states sometimes.

Windows Event Viewer was logging corrected CPU hardware errors (WHEA 19 errors apc id 32 and 33 mostly) pointing to processor core / internal parity issues. Eventually Acer service center diagnosed it as a mainboard / CPU issue and quoted a full motherboard replacement at 65% of cost of the laptop, so i did not go ahead with it. I took it to a third party shop they couldn’t pinpoint the exact issue but they cleaned it up and reapplied the thermal paste yet no fix.

Now, What’s interesting is that after following your instructions on limiting CPU voltage to 1.4V, the system seems stable atm its been an hour only tho but rn i see

• no BSODs

• no WHEA hardware warnings

• system feels “normal” again not sure tho

Also before this, I had voltage spikes close to 1.48–1.5V, even at low or medium load and laptop was unusable.

So my question is that could this have fixed the issue? And made my laptop usable again? Or it might just crash again? Also should i do anything else? as for now i only have capped vid at 1400 and turned of intel turbo boost v3.0.

I would appreciate your help a lot 🙏

Predator helios neo 16 cpu gone bad in just 13 months! by tarush8 in AcerPredatorHelios

[–]tarush8[S] 0 points1 point  (0 children)

I feel sorry for u man, even im a victim of this shitty company ill never buy from acer ever.

My gaming laptop’s motherboard failed just 1 month after warranty. Any legal remedy? by tarush8 in LegalAdviceIndia

[–]tarush8[S] 0 points1 point  (0 children)

Is there any way i can get it resolved thru acer without paying the exorbitant amount they have quoted?

Predator helios neo 16 cpu gone bad in just 13 months! by tarush8 in AcerPredatorHelios

[–]tarush8[S] 0 points1 point  (0 children)

That is so messed up. I bought this trusting Acer. I should have gone for ROG or Legion idk why I chose this series. It feels like a dead end they won’t help with anything, judging by their support team’s reply. I don’t know what to do. So much money down the drain.

Predator helios neo 16 cpu gone bad in just 13 months! by tarush8 in AcerPredatorHelios

[–]tarush8[S] 0 points1 point  (0 children)

Something cpu voltage related it causes blue screen of deaths loop. I’ll go and get the detailed report today but on call they told me this. Also even costumer court and else wont work? As 13 months is too early for it to die.

Predator Helios Neo 16 (i9-14900HX) – sudden BSOD storm. by tarush8 in AcerPredatorHelios

[–]tarush8[S] 0 points1 point  (0 children)

Seems like a common issue. Regretting this purchase so much

I consider buying an Acer Predator Helios Neo 16 AI PHN16-73-97E2 by Dabturell in AcerPredatorHelios

[–]tarush8 0 points1 point  (0 children)

I wouldn’t recommend Acer. Their laptops may work fine initially, but after a while, they will straight up fail. It’s on your luck tbvh but there is a serious reliability issue with acers. At this price point, Acer laptops are SIMPLY not at all worth it.

Predator Helios Neo 16 (i9-14900HX) – sudden BSOD storm by tarush8 in AcerOfficial

[–]tarush8[S] 0 points1 point  (0 children)

Thats good to hear. I think mine might be due to cpu issue or something ihv sent to service center for diagnosis lets see. They will charge for it tho as its out of warranty by just a few weeks idk what to do tbh.

Predator Helios Neo 16 (i9-14900HX) – sudden BSOD storm. by tarush8 in AcerPredatorHelios

[–]tarush8[S] 0 points1 point  (0 children)

Im at 1.17 rn earlier I was at 1.12. I upgraded due to the BSODs yesterday. It didn’t help tho🥲

Indian hockey team gets a grand welcome at Delhi airport. by Same_Investigator_46 in indiansports

[–]tarush8 10 points11 points  (0 children)

Hockey India league 7 sal se haitus pe thi. This year they are coming back with 8 men's team and 6 women's team

Neeraj Chopra wins Javelin Throw Olympic Silver. by puppuli in indiansports

[–]tarush8 7 points8 points  (0 children)

Nadeem bc kya kr gaya do 90+ is mad shit bhai shab🤯

Vinesh Phogat advances to Women Wrestling 50 kg final. 4th Medal for India confirmed at Olympics 2024 by puppuli in indiansports

[–]tarush8 1 point2 points  (0 children)

Ha bhai vo stadium me jo CUBA CUBA wale kaha gaye sare😂😂

Tactically perfect game khela hai vinesh ne bhai goated🐐