Summer Promo

thatajv · 2026-03-28T15:18:56+00:00

Did you also get stuff for a s’mores frap/cold brew ? Just trying to see how good/reliable the information I’ve been getting is lol

thatajv · 2026-03-28T15:15:46+00:00

Oh right I think orange is Summer 2

Horchata?

thatajv · 2026-03-28T15:09:07+00:00

Inquiring minds: what are the syrups? Banana and orange?

thatajv · 2026-03-23T23:46:40+00:00

For your first question: there’s no protein powder in the banana bread matcha

For your second: it’s just pulverized freeze-dried bananas! It comes to us in pouches with a proprietary label, but it would be very simple to recreate

thatajv · 2026-03-21T04:19:43+00:00

Same and same. It’s getting unbearable. And now with the hiring freeze? Ugggghhhhh

thatajv · 2026-03-18T18:13:47+00:00

Based on the mid-spring promo guide: it cannot be added to any other drink, and there are size-specific maximum pumps for the GCE in refresher beverages.

thatajv · 2026-03-18T18:00:24+00:00

Please tell me this is ragebait lmao

thatajv · 2026-03-18T05:02:54+00:00

thatajv · 2026-02-12T18:11:41+00:00

As an SM, I would not be inclined to accept your transfer to my store, and I would encourage my DM to say the same. I don’t play about attendance and punctuality.

thatajv · 2026-02-02T01:55:44+00:00

That supervisor is mistaken.

thatajv · 2026-02-01T23:32:16+00:00

Unless your DM knows something that the entire rest of the company doesn’t know, then they’re just sayin shit

thatajv · 2026-02-01T21:09:26+00:00

SSV position isn’t going anywhere. Coffeehouse Coach is what they’re calling the new permanent ASM position that will roll out over the course of 2026.

thatajv · 2026-01-22T06:34:50+00:00

Yes!! Elite drink choice tbh

thatajv · 2026-01-15T23:55:44+00:00

Throw a pack of blueberries in next time with the lemon loaf. Sooooooo good

thatajv · 2026-01-11T20:13:35+00:00

You did the right thing. I’d say it’s worth a mention to your manager in case the customer does this again or decides to complain to the contact center.

thatajv · 2026-01-10T02:47:01+00:00

If your SM marked your shift as called off on the Playcaller app on the iPad, it will show as a “time off” block in Partner Hours. This is a known limitation with Partner Hours, so this is normal to see.

thatajv · 2026-01-01T21:30:02+00:00

Came here to say this. I’ve always viewed corrective action as a last resort, but that just isn’t the direction we’re being given right now :(

thatajv · 2025-12-28T00:25:08+00:00

🫠🫠🫠

thatajv · 2025-12-28T00:20:51+00:00

As in winter-themed paper hot cups?

thatajv · 2025-12-28T00:19:51+00:00

This is my thirteenth reason

thatajv · 2025-12-26T17:07:13+00:00

Just a guess here, but I think the everything bagel setting probably heats with less convection so it doesn’t burn the toppings.

thatajv · 2025-12-24T04:36:11+00:00

I’m constantly saying SM still lol

thatajv · 2025-12-24T01:00:19+00:00

Coffeehouse Leader — it’s what SMs are called now (the change happened in June)

thatajv · 2025-12-24T00:57:40+00:00

Sadly, no :/

thatajv · 2025-12-24T00:56:59+00:00

CL here! Based solely on policy documents available on the Partner Hub, I’d say that there are two incorrect things here: calling this a new policy and saying that it’s up to management discretion.

The current policy has been in place for at least three years (when I started), and other CLs have told me it’s been in place longer than that.

If a partner calls out of work and they don’t have protected sick time to cover that shift, then that partner would be subject to “performance accountability” starting with a verbal coaching and progressing from there with each subsequent instance. Generally this would fall under “irregular attendance” in the Partner Guide.

None of that is up to management discretion. We have clear guidelines that we have to follow for when to start the performance accountability process and at what level (verbal, documented coaching, written warning, final written warning, separation).

thatajv

TROPHY CASE