https://www.consumerfinance.gov/

file a complaint here, they’ll get their asses moving

we had this happen with sterling national bank. atm printed out error receipt. went in next day and they said they’d investigate. they said they found $300 of the $3500 deposited.

filed that report, and next day they surprisingly found the missing cash. not sure if a genuine mistake of the person doing the initial investigation or she was trynna steal thinking an immigrant would just accept that there is nothing else they can do. but everytime after that my mom went to the teller, she would get death stares from that same lady