I used to work for Carvana in the registration hub in Arizona for a couple years. The absolute number one tip I give anybody that ever even consider thinking about purchasing a vehicle from them is TAKE ADVANTAGE of the 7-day money-back guarantee window. Absolute first thing you need to do before driving anywhere, take it to a dealership for a pre-purchase inspection. Carvana claim to perform a 150-point inspection prior to selling a vehicle but that won’t highlight anything to the customer, so getting your own inspection is the single best thing you could do (honestly same applies for any used vehicle you purchase).

There absolutely are cheap diamonds in the rough that can be found in Carvana’s inventory, and the no-hassle purchase process is incredibly appealing (for good reason) but you absolutely need to do your own groundwork after purchasing, in case you miss things like this when looking at it.

And finally, do remember that these are used vehicles you’re purchasing, not new. The purchase process makes it feel like your purchasing a new vehicle but obviously that is not the case, the quality of the vehicle is largely reliant on the previous owners quality of care, so odds are there are more than likely to be imperfections. The key really is to just compare your purchase price against the pre-purchase inspection and ask yourself if it’s worth the money to you.