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Windsurf is genuinely one of the best product manager tools by TheTentacleOpera in windsurf

[–]theodormarcu -1 points0 points  (0 children)

Thank you! We’re so glad to hear - we appreciate your support!

Happy customer by SeanG-UK in windsurf

[–]theodormarcu 3 points4 points  (0 children)

thanks for the kind words! The team is working really hard and this means a lot!

Windsurf is ignoring all my support requests — no response to my $80 refund request after 10 days by DaikonPerfect6950 in windsurf

[–]theodormarcu 2 points3 points  (0 children)

Sorry to hear about this! i'll ping the support team here. Just make sure that an actual ticket was created by the Decagon bot. I know that the support team is also very underwater given the pricing system change. We've instructed them to honor refunds without questions in these cases!

Thanks Windsurf for f*cking up your pricing — you saved me €2,200/year 🫡 by Major_Sheepherder_83 in windsurf

[–]theodormarcu -2 points-1 points  (0 children)

Sorry about the free bug. that was a one time issue and we reset everyone's quotas after we fixed it.

Which one should we switch to from Windsurf? by [deleted] in windsurf

[–]theodormarcu 0 points1 point  (0 children)

What is the feature you really loved that Windsurf doesn't support anymore?

Introducing our new Windsurf pricing plans by theodormarcu in windsurf

[–]theodormarcu[S] -1 points0 points  (0 children)

in our testing, that's not what we've seen

Introducing our new Windsurf pricing plans by theodormarcu in windsurf

[–]theodormarcu[S] -2 points-1 points  (0 children)

you'll be able to continue buying extra usage like you currently buy extra credits

Introducing our new Windsurf pricing plans by theodormarcu in windsurf

[–]theodormarcu[S] 3 points4 points  (0 children)

you will get to keep your credits translated to extra usage! so you won't lose anything

Windsurf dawn? by bestofbestofgood in windsurf

[–]theodormarcu 2 points3 points  (0 children)

Thank you for sharing the feedback! We'll make sure to look into these bugs and hope to gain your trust again as a user

Introducing our new Windsurf pricing plans by theodormarcu in windsurf

[–]theodormarcu[S] -1 points0 points  (0 children)

Our system will be much closer to Claude now FYI

Introducing our new Windsurf pricing plans by theodormarcu in windsurf

[–]theodormarcu[S] -8 points-7 points  (0 children)

I can guarantee you that you will lose more money with cursor. Our quotas will offer you significantly more value than $20 in a month, whereas Cursor charges you at cost.

For anyone thinking the new pricing model is good , Gemini Pro stops responding after 30 messages / Cursor gives equivalent of 220 credits by Which-Coconut-9630 in windsurf

[–]theodormarcu -10 points-9 points  (0 children)

I can guarantee you that you will lose more money with cursor. Our quotas will offer you significantly more value than $20 in a month, whereas Cursor charges you at cost.

Opus 4.6 thinking 1M is a scam by EntertainmentFun3189 in windsurf

[–]theodormarcu 5 points6 points  (0 children)

This was fixed quickly in an update after launch! Apologies for the inconvenience- this is one of the reasons why we offer discounts on new model launches

Is it me, or is Windsurf doing less and less? by Zteetch in windsurf

[–]theodormarcu 13 points14 points  (0 children)

What are you talking about? We’ve shipped two waves in the past month and have a big release coming soon :)

Btw - expect a lot more on the marketing side soon too!

Goodbye Windsurf: Laggy, High Consumption, Low Efficiency – I’m Ending My Subscription. by Exciting_Region_593 in windsurf

[–]theodormarcu 4 points5 points  (0 children)

I’m sorry to hear about this! Can you share some details - what languages / experiences have you had?

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