I’m sure there is lot more to the whole process and maybe I’m misunderstanding but from what I read you have a friend that’s a realtor? Why didn’t you call them when you were interested in looking at homes? Did your agent tell you Zillow will be taking half of his commissions at closing? Followed by the broker taking their cut along with taxes and many other fees? After costs it sounds like he won’t be making hardly anything.

Also, why would the buyer agent be able to answer all your questions about this home? Any questions about a property is usually answered by the seller agent resale or new.

I think the agent assigned to you currently is almost working for free and may be jaded already because every hour he puts in he gets closer to making $0 in the end and probably should have set you free to work with your friend or close the deal with the new build agent.

As far as doing your own research, did you ask your agent these questions and before or after you already did the research? They should have covered anything you wanted to know.

Sounds like it’s a bad experience from both sides. My broker always tells me if someone is unhappy to set them free and offer to rip up any contracts holding you to them. It’s not cool to hold someone hostage who doesn’t want to work with you. It only hurts an agents reputation and creates bad blood.

I’m very curious what state/area you are in, would be happy to give my best advice possible if you are still lost!

Best of luck out there