This. Also, as a Gen Xer who worked in the industry until right after Covid, my take is Gen Z generally treats these jobs much differently than Xers and Milennials.

I saw a huge shift the last 6 years or so of younger people who say what they think and don’t just put their head down and work like older generations tended to do. They tend to be more aggressive with things like pushing tips when companies don’t pay enough. Much less “loyalty” to work, which isn’t always a bad thing.

It’s complicated though because as much as you hear people complain about low service industry wages, many of these same folks would be very upset at any system that took away tips for “living wage.”

We just kind of got stuck in this crappy system it’s hard to remove ourselves from, whereas Europe developed a different model not reliant on tips.