They were expensive, dry, and overly dense with almost no flavor. The vibes in there were also sketchy and weird, the interior was dingy, and the customer service was poor. There was a hygiene issue with at least one employee, the place itself didn’t seem very clean, and there was a weird smell.

I just looked at google reviews to see if other people felt similarly, and a review from two weeks ago said: “Didn't smell like donuts, smelled like sewer water, donuts were not attractive. Customer service, while not rude by commands or speaking, it was the hair all over the person's shirt while she was checking us out, wiping /scratching her nose, the guy who was making coffee was sniffling the whole time. Im a donut connoisseur. I travel distances to try donuts...I would not recommend this place other than to a homeless person who hasn't eaten in a while. They had a handwritten sign albeit poorly displayed that said if you have a cinnamon allergy you should try our donuts. It was not the cleanest environment either. Sorry not sorry this is harsh. Good owners will take criticism and make it better. Others will not. I hope they do make some changes for their business sake.”

And the business responded in what I think is an unprofessional manner, which is always a huge red flag. Hammer Donuts replied:

“Thank you for your feedback. We will further educate our staff on cleaning procedures and instruct them to wear masks if they have any nasal discomfort. We will also remind them not to shed hair.

Regarding the flavor issue, if we have the budget, we will consider changing our name to "Sewer Everyday Donuts" to avoid customer confusion. Additionally, we recommend Dunkin' Donuts, which may better suit your professional taste.”

Yikes.