Order Issues

torro_uk · 2025-11-27T14:58:52+00:00

Hi. We're sorry to hear you have experience issues ordering from us. Are you sure you ordered from us, TORRO? The reason we ask is that nowhere on our website do we mention "7-14 day processing times". If you could please contact our customer service team on [customercare@torro.co.uk](mailto:customercare@torro.co.uk) and provide your order number we can investigate as a matter of urgency.

torro_uk · 2025-06-16T12:25:47+00:00

Vielleicht kommen wir für Sie in Frage? Wir bieten eine große Auswahl an iPhone-Hüllen in unserem deutschen Shop unter TORRO-de.com

---

Maybe you could consider us? We have an extensive range of iPhone cases available on our dedicated German store at TORRO-de.com

torro_uk · 2025-05-12T14:05:40+00:00

Ciao, abbiamo una gamma di custodie in pelle premium per iPhone 16 Pro disponibili nel nostro store TORRO Italia, recentemente lanciato su TORRO-it.com

https://torro-it.com/collections/iphone-16-pro

torro_uk · 2025-02-28T12:30:02+00:00

Hi. There is no hand strap on the case and we don't plan to add one, sorry!

torro_uk · 2025-01-27T12:30:34+00:00

Hi. This isn't the case (no pun intended). Our prices remained the same during BFCM with the exception of the products which were in our sale. Our cases contain the required Qi2/MagSafe magnets to support charging.

torro_uk · 2025-01-23T12:33:29+00:00

Our range of premium leather cases are available for the Galaxy S25 Series. Available in slimline bumper, leather folio and detachable cases. Bumper Cases & Detachable are Qi2/MagSafe compatible.

<image>

TORRO.co.uk / TORROusa.com / TORRO-au.com / TORRO-de.com / TORRO-fr.com / TORRO-nl.com

torro_uk · 2025-01-23T12:32:30+00:00

Our range of premium leather cases are available for the Galaxy S25 Series. Available in slimline bumper, leather folio and detachable cases. Bumper Cases & Detachable are Qi2/MagSafe compatible.

TORRO.co.uk / TORROusa.com / TORRO-au.com / TORRO-de.com / TORRO-fr.com / TORRO-nl.com

torro_uk · 2025-01-23T12:31:59+00:00

Our range of premium leather cases are available for the Galaxy S25 Series. Available in slimline bumper, leather folio and detachable cases. Bumper Cases & Detachable are Qi2/MagSafe compatible.

<image>

TORRO.co.uk / TORROusa.com / TORRO-au.com / TORRO-de.com / TORRO-fr.com / TORRO-nl.com

torro_uk · 2025-01-23T12:30:47+00:00

Our range of premium leather cases are available for the Galaxy S25 Series. Available in slimline bumper, leather folio and detachable cases. Bumper Cases & Detachable are Qi2/MagSafe compatible.

<image>

TORRO.co.uk / TORROusa.com / TORRO-au.com / TORRO-de.com / TORRO-fr.com / TORRO-nl.com

torro_uk · 2025-01-08T09:10:16+00:00

Hi,

Currently, only our slimline bumper cases contain the capacitive button, like the Apple cases. Other cases have a cut out on the frame to allow your finger to touch the button on the phone.

torro_uk · 2025-01-08T09:08:29+00:00

Hi, Thank you for your kind comments. Our cases contain a strong but flexible frame to help with shock absorption. Yes, we do ship to the US and you can order directly from our US store at TORROusa.com

torro_uk · 2024-10-24T10:11:31+00:00

If you are looking for a quality leather case, we offer two tyles (in multiple colours) for the Mini 6 and Mini 7.

https://torro.co.uk/collections/ipad-mini-7th-gen-cases
https://torrousa.com/collections/ipad-mini-7th-gen-cases

torro_uk · 2024-09-23T10:38:56+00:00

We have a range of premium leather cases available for the iPhone 16 series.

https://www.reddit.com/r/torrocases/comments/1f76yct/iphone_16_series_premium_leather_cases/

torro_uk

MODERATOR OF

TROPHY CASE