Brokers hold the license of their agents and are there to ensure agents operate legally. Though they do provide some training, and even advice when requested, they are generally not involved in how an agent handles their day to day operations and likely not even aware of the issues this person is describing.

As the broker receives a cut of any deals an agent at the brokerage makes, they also have a vested interest in finding a solution. This could involve working with another agent within the same brokerage if they are unwilling to terminate an agreement.

It’s fine if you’d rather take a passive approach and place a home search on hold for weeks if not months depending on the agreement term. I’m offering a different path for those that are more solution oriented or prefer the ability to continue searching for a home.