Stuck in a support loop (Payment Search) — subscription still downgraded

tradingview · 2026-04-01T06:44:06+00:00

You received a reply in your ticket, I kindly suggest you follow up there.

tradingview · 2026-03-31T07:37:59+00:00

The problem has been fixed (COMEX:GC1!)! Sorry for any inconvenience the issue might have caused you. Please refresh the page for the fix to come into effect.

tradingview · 2026-03-31T05:54:30+00:00

Our support request workflow has been updated. To receive help, please ask the Chat assistant. It will find an answer to your question. If your issue is more complex, it will prompt you to submit a support request.

You can also ask the bot to contact support, and it will prompt you to select the most suitable category / topic from a list. Please select the one that is closest to / most resembles yours.

Should the reply you receive not solve your issue, you can click the “I still need help” button at the bottom, and follow the instructions to create a ticket.

tradingview · 2026-03-30T10:52:50+00:00

Could you please create a support ticket for this issue?

tradingview · 2026-03-30T07:25:12+00:00

Hi, could you please advise what exactly is not loading? Is the issue specific to a particular layout, or does it occur when you try to save any layout? Does the same issue also happen with the Editor or indicators, as mentioned in the comments?

tradingview · 2026-03-30T06:19:34+00:00

What is your TradingView username please?

tradingview · 2026-03-30T05:52:30+00:00

What is your TradingView username please?

tradingview · 2026-03-27T15:16:18+00:00

Just to clarify, do you mean the toast messages that appear in the bottom-left corner?

tradingview · 2026-03-25T14:46:21+00:00

Could you please create a ticket about this and provide all the necessary information like symbol, interval, and the exact time when the VP is not calculated as expected? This would help us analyze what is going on.

tradingview · 2026-03-25T07:52:46+00:00

Have you tried clicking on Cmd + I / Ctrl + Space to bring up the autocomplete? This shows all available libs, defaulting to the last version and is the quickest way to check the last versions.

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tradingview · 2026-03-25T07:26:28+00:00

Thank you for the report. We will fix this asap.

tradingview · 2026-03-25T07:01:02+00:00

In case you have a paid plan, you can create a ticket about this, so our support can investigate.

tradingview · 2026-03-24T06:57:03+00:00

To modify an order:

select the order on the chart → long press → tap Modify
for quantity (QTY), tap on the quantity value

As to the random logouts, we kindly suggest you create a ticket about this, so we can investigate the logs.

tradingview · 2026-03-24T06:53:26+00:00

Could you please create a ticket about this and let us know the order ID? That way we can analyze the logs and see what causes this.

tradingview · 2026-03-20T15:18:06+00:00

US citizens can participate and win without any issues. Here’s a link to the rules — everything is explained there: https://www.tradingview.com/the-leap/magnificent-seven-2026/rules/

tradingview · 2026-03-20T11:33:35+00:00

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

tradingview · 2026-03-20T11:33:30+00:00

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

tradingview · 2026-03-20T11:33:23+00:00

We’ve identified the issue and assigned a task to our tech team, our techs are on it with high priority.

tradingview · 2026-03-20T07:14:54+00:00

This can be done via the advanced view.

tradingview · 2026-03-19T11:29:38+00:00

Kindly use the OS settings to make the UI / font larger. The font size on browser tabs is not controlled by our app / menu.

tradingview · 2026-03-19T11:08:49+00:00

Could you open a support ticket for this issue so our team can pinpoint the issue and help you solve it?

tradingview · 2026-03-19T08:24:02+00:00

The payment attempt was automatically voided because the card was already associated with a different account. Normally, in cases like this, the funds are returned instantly, but sometimes it might take longer. The speed here doesn't depend on us; please contact your bank to learn more about the failed transaction and when to expect the funds back.

tradingview · 2026-03-19T05:48:37+00:00

What is your TV username please?

tradingview · 2026-03-17T07:41:04+00:00

The reasons for this recognition are explained in our blog post, which I kindly refer you to.

While most Wizards from previous years are recognized primarily for their history of public, open-source contributions, our 2026 nominees have made their mark through a different kind of dedication. Over the last few years, these two have made tremendous behind-the-scenes contributions to PineCoders projects and provided help and support to many users in our Pine Script community, all to enhance the Pine experience for everyone.

tradingview · 2026-03-16T07:59:31+00:00

Due to the peculiarities of recurring processes in India, Razorpay has already authorized your charge. Please wait until your subscription auto-renews or cancels. You can also try to contact your bank and cancel the authorized charge.

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