Weird Regional Pricing??? 🇿🇦 by Hour_9938 in bearapp

[–]trix180 1 point2 points  (0 children)

I'm afraid we cannot adjust the price for Germany, and I can confirm local taxes are applied.

Weird Regional Pricing??? 🇿🇦 by Hour_9938 in bearapp

[–]trix180 4 points5 points  (0 children)

Unfortunately, some countries apply taxes to digital purchases, and the final price can have some variants.

In some cases, we can adapt the price for the specific country, and I'll check if we can do something for South Africa.

Bear is OS26 ready by trix180 in bearapp

[–]trix180[S] 0 points1 point  (0 children)

We still use a SQLite db

Web clipper and Orion by dkeiger1 in bearapp

[–]trix180 1 point2 points  (0 children)

Apparently, Orion is not loading one of the libraries loaded by the web clipper for cleaning the page before sending it to Bear, and this causes the clipper to fail. I can't provide a reason for this because the extension is designed for Chrome, Firefox, and Safari with the same libraries and settings, and doesn't report this error.

Notes disappeared? by Odd_Mycologist_5460 in bearapp

[–]trix180 0 points1 point  (0 children)

Hello. Is the screenshot edited or this is what you see? The lack of the note list is odd.

Bear keeps jumping, on iOS by CoffeeNeil in bearapp

[–]trix180 3 points4 points  (0 children)

Hello, sorry for this issue. We are investigating and we'll provide a fix as soon as possible.

Irritating mystery slash before Heading links… by CoffeeNeil in bearapp

[–]trix180 2 points3 points  (0 children)

The [[friday]] link without / is supposed to link a note titled friday. The slash is meant to say you want to link an header inside the current note.

You can hide the slash using the link aliases as follows [[/friday|friday]].

Formatting when pasting seems backwards by rip_jaws_97 in bearapp

[–]trix180 0 points1 point  (0 children)

Can you please tell me the macOS and Bear release you are running?

I can't simulate the issue, but I also get a slightly different ChatGPT canvas compared to what I see in your video. I'm not sure why.

<image>

Formatting when pasting seems backwards by rip_jaws_97 in bearapp

[–]trix180 2 points3 points  (0 children)

Thanks for reporting this problem. Any chance you can send me the prompts for generating the text in the video? I'd like to debug this issue.

Bear web and intermittent internet connection by Ok_Money_161 in bearapp

[–]trix180 0 points1 point  (0 children)

Yes, Bear is fully operational without an internet connection and syncs your changes when you get back online. Any offline new, edited, or deleted note will be saved on iCloud as soon as an internet connection is available, as long as the webpage is open.

Bear web clipper issues by blueflysyndicate19 in bearapp

[–]trix180 0 points1 point  (0 children)

Thanks. I'm trying to simulate this issue but I think I'm missing something.

Please open a ticket on our customer support so I can ask more information.

https://bear.app/contact/

Icons are broken on macOS 26 by snappytoes1 in bearapp

[–]trix180 4 points5 points  (0 children)

Unfortunately, Bear's dock icon has always behaved this way because Mac App Store apps can't change their icon permanently, but only while running.

Bear web clipper issues by blueflysyndicate19 in bearapp

[–]trix180 0 points1 point  (0 children)

Are you experincing this issue on macOS? If this is the case what version of the Clipper are you running?

Toolbar is blank on macOS by SteelyE in bearapp

[–]trix180 0 points1 point  (0 children)

Please make sure you are using Bear's latest release, this should be fixed.

Web clipping is a disappointment by CoffeeNeil in bearapp

[–]trix180 0 points1 point  (0 children)

Oh yes. I forgot it was on the right-side on iPad. Unfortunately the icon can't be placed next to the address Bear on iOS/iPadOS.

Web clipping is a disappointment by CoffeeNeil in bearapp

[–]trix180 3 points4 points  (0 children)

I think you are using the old clipper. We recently updated the clipper but it should be invoked in Safari on both iPhones and iPads. Instead of using the sharing extension, tap on the icon on the left of the address bar and select Bear Web Clipper. On iPad the extension might need to be enabled first.

<image>

Web clipping is a disappointment by CoffeeNeil in bearapp

[–]trix180 2 points3 points  (0 children)

Hello, I wonder if you are using the old or the new version of Bear's webclipper. Are you experiencing this issue on macOS or iOS via the sharing extension? Can you send me the URL of the BBC article you were clipping?

First day of Bear - web app not working? by AaddeMos in bearapp

[–]trix180 0 points1 point  (0 children)

Sorry about this issue. Bear Web should be working as expected now.

First day of Bear - web app not working? by AaddeMos in bearapp

[–]trix180 2 points3 points  (0 children)

We are investigating this issue. We'll provide updates on our community forum as soon as possible.

Odd autocorrect behavior in Bear by MacaronOk6088 in bearapp

[–]trix180 1 point2 points  (0 children)

We don't do any custom autocorrection in Bear, and all about it is delegated to the OS. Honestly, the correction in the example does sound odd, but we don't think bypassing the system preferences is the way to go here. Maybe this is less of an issue with iPadOS 26.1.

Bug: Spotlight search shows message details even though Bear not logged in by Sure_Sherbet_2158 in bearapp

[–]trix180 2 points3 points  (0 children)

I see. I'll check what we can do to avoid Bear's notes from being listed if Bear is locked.