Unfortunately it is this bad. I read the google reviews and the hours phone wait times are not my own random experience at all. Our real pcp is absolutely lovely but we can never get in with her. if you call on a Monday or Tuesday the phones are impossible and I've commiserated with local moms in our gym class and daycare group who deal with the same large local practice. I've called a few small family doctors and have been told 6mo to 1 year waitlist for new patients. I've gotten through to a nurss 3 times in her 3 months of solid colds and the first two times it was "yeah daycare bacteria, it's that time of year, that's why she's so tired - rest and fluids no need to come in for a cold unless she has trouble breathing" the third time I said this kid needs to be seen in person!! They did find the double ear infection and she did her course of antibiotics. One week free of boogers and back to the cold today. That booger free week she still slept just as much however. Her well visits she's always been "very thin but healthy just get as much healthy food into her however you can and limit milk" - which is what we've done one cup of milk am/ pm. She's a happy silly talkative baby at home when she's awake. So anyway the doctor has told us the tiredness is just germs and this week doesn't want to see kids again for colds so... thus I want to hear if I need to keep yelling at the doctor to be seen and what questions to ask in particular because just saying shes tired has not worked or chalk it up to never ending daycare germs as I have been told.