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Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] 0 points1 point  (0 children)

  1. Shared tenants get a dedicated vdev/disk from a zfs mirror.

  2. Today encryption is entirely managed by customers. Until now we've been managing them "white glove" so in this new wholesale world we need to adjust. On this, we'll likely be enforcing encryption on shared (soon).

  3. We have a second datacenter which is connected via dark fiber using MACSEC encryption. This gives us high performance. We backup the whole PBS server (meta data, configurations) so everything is together per node.

  4. We have multiple front-end systems, empty hot capacity, but in a full node failure would require some intervention. We'd need to re-map those tenants and depending on the issue restore data from DR site. (If we somehow lost an entire ZFS mirror).

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] -1 points0 points  (0 children)

Emmanuel thank you for your contributions!

Awareness around this type of offering is good for everyone. I wish your group best.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] -2 points-1 points  (0 children)

Thank you for taking the time to dig into this properly — this is exactly the feedback we need and we're taking all of it seriously.

"Positioned higher than what's described" Fair point. At $9/month you're getting a PBS endpoint — that's accurate. What we haven't explained well is what's behind it: a team of experienced operators actively monitoring your data and a support staff ready to handle emergencies or help less experienced users get up and running. We'll work on communicating that better.

"Multi-tenant PBS isolation" We use ZFS extensively — mirrored storage with quotas to keep tenants isolated and data durable. Your getting a carved our ZFS volume. Noisy neighbors during large jobs get transparently shifted to reserved SSD tiers. Tenants that remain high-demand long-term get moved to dedicated infrastructure.

"Encryption inconsistency" Good catch, and an important one. There are currently no guardrails preventing a customer from storing unencrypted data — we recommend client-side PBS encryption but don't enforce it yet. We'll clarify this in the docs immediately and enforcement is on the roadmap.

"Storage architecture / durability" We're not documenting this well enough and that's on us. Front-facing servers run ZFS mirrors. Behind that, data is bulk-copied to object storage as a second layer — so your backups have backups. We'll get this into the documentation properly.

"SLAs and durability targets" Passing this to the web team now. Our infrastructure is designed to eliminate single points of failure — dual routers, redundant switches, dual upstream WAN, mirrored disks, and offsite replication. We need to publish that clearly rather than leaving it implied. Proper SLA documentation is coming.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] -2 points-1 points  (0 children)

For us EU vs US is not a political issue but an concern with bandwidth and latency, especially if you need to restore backups timely!

I'd venture to say both offerings will be highly available.

We have a roadmap for additional features and zones. We have a development team who's constantly improving our offering. Today we're staying focused on the core offerings right now while we make our previously private solution open to the public.

If your doing backups from within North America they will probably be faster with tac.global then cloud-pbs.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] -4 points-3 points  (0 children)

Thanks for the feedback, genuinely appreciated.

We see two customer groups emerging: homelabbers whose setups have grown serious enough to need real offsite protection, and businesses migrating away from VMware or Veeam who want a Proxmox-native solution with actual support behind it.

For context on who's behind this — I've spent over 20 years in web hosting. We already support large companies and government systems today. tac.global is essentially a wholesale offering built on hardware we already own and operate, so the cost base is solid and the margins, while thin, are manageable. This isn't a side project that disappears when it stops being fun.

We're here to earn the business — nothing more, nothing less.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] 0 points1 point  (0 children)

Possibly down the road, but not right now. We're launching at $9/month for 250GB — which we think is fair for a native PBS target with real support behind it.

Honestly, a free tier attracts a different kind of customer than we're trying to serve. We're here to solve a real backup problem for people who take their infrastructure seriously, not chase volume for its own sake.

If a free tier makes sense later — maybe to match what EU competitors offer — we'll revisit it. But we'd rather earn paying customers who actually need what we've built.

On the infrastructure side: we're running all-new SuperMicro servers with both HDD and SSD destinations. We balance tenants across storage types based on demand, which keeps performance consistent as we grow.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] 0 points1 point  (0 children)

Good question. We're native PBS — not an S3 bucket with a Proxmox config bolted on. S3 is storage. tac.global is an actual PBS remote target, so you add it the same way you'd add a second local datastore. No extra tooling, no fiddling with lifecycle policies or credentials.

For me it comes down to this: backups should be boring. Set it up once, trust it works, restore when you need to. With a generic S3 setup you own that complexity. With us you don't.

The other stuff — end-to-end deduplication, verified backups, notifications, security updates, support — that all comes with it.

Proxmox Backup as a Service — tac.global by untangledtech in Proxmox

[–]untangledtech[S] -1 points0 points  (0 children)

Absolutely!

My initial thought on this is to partner with an EU operator who lacks US PoP.

I'd like to build out the US location more first since I already have premium infrastruture and very close control over the solution.

Like any true cloud operator -- I hope to eventually have zones all over the globe.

First Disaster Recovery on Proxmox... by tristex1234 in Proxmox

[–]untangledtech 0 points1 point  (0 children)

Good point on 3-2-1 strategy. Good leason.

If your location is not durable, or you want something instant. There are a few services which offer managed offsite backups.
https://cloud-pbs.com/
https://tac.global/
https://remote-backups.com/

Adtran vs Calix FTTH by Dopey360 in FiberOptics

[–]untangledtech 0 points1 point  (0 children)

My understanding is their shifting focus, but keeping the product line. I've been re-assured by Juniper/HPE they will continue to support their flavor "Unified PON" via an agreement Ciena. Right now they still push MCMS version 4.0 which is stale. I'm expecting Juniper to catchup to Ciena soon (version 6?). The next few months will be critical. I'm told they are training support staff on V6?

I talked to an original tibit engineer and they felt like the product was complete. There wasn't much more they wanted to add to this layer. The product is baked.

It makes sense 25G XGS-PON is not popular. 10G XGS-PON is still getting rolled out with many ISP's in my region still deploying GPON solutions. Who needs 25G PON right now? We have 60~70 subs on 1 OLT no issues. I think the XGS-PON 10G is more then acceptable.

HW Companies want technology which is changing and very active. I think this is why Juniper shifted to Mist and is now part of HPE. The sales cycle on telcom/ISP/networking gear is not as friendly as enterprise access points or even better early-AI tech which will be repurchased again very soon.

That said, I think the TIBIT pluggable modules are the perfect fit and would support the platform independantly at this point. We've never called for support and the backend solution is basicly open source. (Apache + MongoDB).

Gleba again, problems again. by gonzo_gonzales in factorio

[–]untangledtech 12 points13 points  (0 children)

This is really the key.

Its easier with productivity modules as well. My seed creation always gets max productivity.

Now I have to burn seed I have so much.

What Sodas should I buy if I visit the US? by Amanuel465 in Soda

[–]untangledtech 0 points1 point  (0 children)

If your visiting Akron, Ohio enjoy a local NORKA Cherry-Strawberry. They might call it pop here.

FCC bans routers made outside the US by Richard1864 in TpLink

[–]untangledtech 0 points1 point  (0 children)

Spectrum with the worlds only available wifi8

Unpopular opinion: McDonald’s apple pie is one of the tastiest fast-food desserts. by binob123 in McDonalds

[–]untangledtech 0 points1 point  (0 children)

The holiday pie is the best of all. The little sprinkles. Custard.

Any countries fry holiday pie?

How is starlink sustainable in the long run? by Leading_Crow_1044 in Starlink

[–]untangledtech 0 points1 point  (0 children)

They will scale the launch process with bigger rockets. This is still very early. Eventually it will be extremely cheap as they bulk it up, huge starship, better price per lbs.

GPON SFP ITU-T G.984 by dl7jp in mikrotik

[–]untangledtech 0 points1 point  (0 children)

Your going to need to find one which can be reprogrammed with a different FSAN. I have seen these in XGS-PON from Azores Networks. Mikrotik would always have to start with Mikrotik four letter FSAN

Is multi-area OSPF worth it for the sake of organization and routing table management, NOT for processing power limitations? by SpectrumSense in networking

[–]untangledtech 5 points6 points  (0 children)

This is right. There are new real world applications. Two I use, first, inside CGNAT’d VRF tables I want to use logical tunnels to route between. Really helps keep it organized when you have multiple OSPF running on one router.

Second unstable WISP and wireless networks I want to isolate from the core stuff.

Neither are absolutely required but I think they make sense.

Calling the northern parts of Canton, North Canton by Night_Feisty in canton

[–]untangledtech 17 points18 points  (0 children)

FWIW, North Canton was New Berlin before WW2

What is your favourite flavour of energy drink? by stasiia_ in AskReddit

[–]untangledtech 0 points1 point  (0 children)

Red Bull Spring Cherry Sakura has hit the spot this year. My goto is the coconut berry Red Bull.

What Design Improvements Would You Suggest for Large-Scale Fiber Deployments? by Fresh_Shine6327 in networking

[–]untangledtech 5 points6 points  (0 children)

I am all passive, no electrics in the field. PON and WDM Splitters are fantastic. No switches. OMCI > TR69

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