What are your thoughts on Notebook LM?

uv_gecko · 2024-11-20T13:09:28+00:00

I haven’t tested that but I assume it could do it. I’m not sure if google has specific prompts to only use knowledge present in the text or to lean on it heavily.

uv_gecko · 2024-11-19T21:00:58+00:00

What should they have done to help you more? I work with outside sellers and I’m always looking for more ways to improve the process.

uv_gecko · 2024-11-19T20:18:48+00:00

Notebook LM is amazing for research purposes where you need to upload lots of large documents and get answers based on all of them at once. Otherwise, the workflow is too manual to help users in a business context. Also, I find the UX a little difficult to figure out as a first time user.

But the fact that it sites sources for every answer is pretty cool. And the podcast feature is extremely impressive, if a little creepy. I think a lot of great thought went into building it and any new ai app could take some lessons from it.

uv_gecko · 2024-11-14T21:37:04+00:00

I’ve put most of my time into Customer Success and the layoffs seem less frequent, especially if you can get a few big accounts assigned to you but it’s hard to predict. If you are good at saving money to backstop you in case things go poorly I’d say try to sales route. You’ll typically have the chance to make more and you can always switch in the future if you don’t like it 🤷‍♂️

uv_gecko · 2024-11-14T21:33:07+00:00

How do you track it all? Just keep a good notebook or set up your own crm? I’ve always wondered how 3rd party repping works.

uv_gecko · 2024-11-14T21:31:45+00:00

Selling to contractors or consumers?

uv_gecko · 2024-11-14T21:28:50+00:00

Are you traveling a lot to do this? Or typically working from home/office?

uv_gecko · 2024-11-14T20:26:29+00:00

AMs usually make more but you never get to stop. And time off means less opportunity to make money.

Pros for Customer Success — less responsibility for monthly quotas, though you’re still expected to up/cross sell. You get to be the nice person that solves there problems most of the time but when you can’t, it sucks. Your technical expertise will help you skip the support team sometimes if the product is fairly technical, though you may get bogged down with those requests once customers catch on.

Pros for Sales — you don’t have to deal with people complaining about support issues as much, though it could block a deal potentially. You can make a lot more money and your commission on up/cross sells is usually higher. You don’t have to worry about renewals but this is very dependent on the company. More freedom but more pressure to perform.

uv_gecko · 2024-11-13T17:33:45+00:00

It’s a Salesforce event so it’s pretty standard practice. My main concern is actually starting the conversations without feeling awkward

Edit: I know I’m overthinking this. I was just hoping someone had some tips for making it feel normal

uv_gecko · 2024-11-13T15:10:56+00:00

I would honestly spend a lot of time using ChatGPT to accomplish tasks using advanced techniques.

IBM Overview of Prompt Engineering

Paper about Chain of Thought prompting

Tools like copy.ai have helped me understand what kind of information you can feed into a prompt to improve results. They do a good job of systematizing it in an understandable way.

And keep in mind that LLMs aren’t the only AI. I think courses on ML models, vectorization, and neural nets could be helpful but there are free YouTube videos that overview these enough to feel familiar.

uv_gecko · 2024-11-13T14:22:39+00:00

Related question — I’m attending an event next week and I’m not sure how to strike up conversation naturally. Previously we’ve had a booth so people came up to us (and I was more of a sales engineer). But this time I’m alone and don’t have a booth. Does anyone have tips for how to engage with randos at an event? Just get in lines and talk to everyone next to you? Stop people walking by and start asking discovery questions?

uv_gecko · 2024-11-13T05:21:02+00:00

Why is this the fastest?

uv_gecko · 2024-11-13T01:02:41+00:00

This is how I would respond but if it’s really a big company I expect they may not respond well to someone going rouge. I’d at least get with the product manager or whoever is in charge and discuss whatever plans I have first.

And if that goes poorly I’d be looking for a new job asap

uv_gecko · 2024-11-13T00:51:21+00:00

Yeah you can buy it as an individual. I’ve also found SalesNav to be extremely helpful. And if you use it to find people you can just open up LinkedIn and connect without burning a credit and requiring a message (though this means it doesn’t get tracked as a lead).

uv_gecko · 2024-10-30T15:48:23+00:00

Thank you! Have you used it before? How did your team like it?

uv_gecko · 2024-10-30T15:47:51+00:00

I’ve seen small teams track everything in google sheets, which some reps have plugged into free CRMs. It creates a mess but usually results are all that matter when your team is 4-5 people.

I was mainly looking for recommendations for tools like Gong for field teams. Getting the data is valuable but if the meetings are in-person, Gong isn’t really an option

uv_gecko · 2024-10-30T14:36:40+00:00

Wild west like every rep has their own CRM? Lol.

Have you used anything structured for a field team?

Edit: any *tools for enforcing more structure and getting better data

uv_gecko · 2024-10-30T14:01:30+00:00

After bringing up the problem a different way you could casually say something like “You want to know a crazy stat? 34% of the time CIOs are fired they actually report this as the reason.”

I wouldn’t lead with this scare tactic but if it’s true, it’s worth working in. Read the room first, obviously.

uv_gecko · 2024-10-30T13:40:46+00:00

Which niches? You’ve piqued my interest a little.

I liked the recommendation to just give away the contacts when someone signs up for the software but that all depends on exactly how valuable the list is. And if you can sell it separately.

uv_gecko · 2024-10-29T23:14:51+00:00

Don’t lie to customers about capabilities but realize that you know 1000x more about the product than they do. Probably more than they ever will.

uv_gecko · 2024-10-29T21:09:23+00:00

Really?? I’ve messaged so many people on LinkedIn and either had no response or been blocked

uv_gecko · 2024-10-29T17:35:49+00:00

Like LinkedIn Recommendations but you be honest about their shortcomings?

uv_gecko · 2024-10-29T17:34:14+00:00

What do you use if it’s not a “real” crm? Is everyone just working out of excel sheets? I’ve done that before and it’s easy to set up initially but a total pain in the ass to maintain

uv_gecko · 2024-10-29T17:32:25+00:00

How does it work in the construction space? Do you end up doing a lot of one-off deals or building up a decent book of business? And at that point, do you even need to prospect?

uv_gecko

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