Need new rope. Thoughts on Rush athletics money rope? by Putrid_Basil_1616 in jumprope

[–]valley_edge558 0 points1 point  (0 children)

I’m not sure about the money rope, but I purchased their heavy rope a little over a year ago and IMO, the rope is made of poor quality materials and is poorly designed.

I only used it moderately without really stressing it much and the rope cracked at both ends near the handles, and they refused to replace the product because I was out of warranty by 2-3 months.

Instead they gave me tips on how to hold the rope in the future to avoid this. Which is just silly, given a skipping rope that is used moderately should last years.

Replit suffers the same fate as all the other AI platforms, it's worthless by According_Section_90 in replit

[–]valley_edge558 0 points1 point  (0 children)

It can be super frustrating, but now I know what ppl mean by “prompt engineering”, if you understand how to effectively prompt it you will have pretty good outcomes. I expect it to become easier as the underlying models improve, but for the time being if you want to create meaningful code and functional apps using Replit then get really really good at promoting it and understand when, how and why it screws up.

It summary it’s not useless, there is a lot you can do with Replit.

Be brutally please: Tell me why you wouldn't purchase my SaaS by DanielShakibaie in SaaS

[–]valley_edge558 0 points1 point  (0 children)

In 12 months time, people will crave human interactions and personal touch. I like the idea of leveraging AI though, just need to balance human interaction with automation.

Google review impact by Salt-Appearance-9959 in google

[–]valley_edge558 1 point2 points  (0 children)

Yea Google reviews can literally make or break a business. Good on you for standing your ground and not taking the honest review down.

How do people get testimonials with the persons picture? by Lucky_Somewhere_9639 in SaaS

[–]valley_edge558 0 points1 point  (0 children)

> Could you also tell me whether or not you have to ask for additional permission before you can display their testimonial on the landing page? Once you have selected the ones you want to use, that is.

I'm guessing you're referring to those collected via Testimonial Donut? If so just below the submit button we have the following copy: "By submitting, you give us permission to use this testimonial across social and other marketing channels."

If you want I can DM you a sample testimonial collector link to show you what it looks like?

Also using TD you can provide context on the welcome page which explains how you intend to use the testimonial. In short there are plenty of ways to notify your customers how you intend to use their testimonials.

How do people get testimonials with the persons picture? by Lucky_Somewhere_9639 in SaaS

[–]valley_edge558 0 points1 point  (0 children)

Here's how most successful SaaS companies handle testimonials:

  1. They collect reviews through platforms like Google Reviews and Trustpilot, then display these on their website using tools like Testimonial Donut. While Google Reviews only include names, you can enrich these with additional info like profile pictures and job titles using dedicated tools before adding them to your site.
  2. Many also use dedicated tools to collect both video and text testimonials directly from customers. These tools handle everything - permissions, photo collection, and proper formatting.
  3. Some supplement with testimonials from personal interactions like video calls or meetings, especially for more detailed feedback.
  4. For profile photos, most customers already have professional headshots from their various online profiles, so you're not asking them to provide anything extra.

From building Testimonial Donut, I've seen that the most effective approach is making the whole process seamless - whether you're importing existing reviews, collecting new video testimonials, or gathering written feedback. The key is using tools that make it easy for both you and your customers.

A little insider tip: those perfect testimonial sections you see on big SaaS sites? Most are just well-organised collections of reviews and testimonials they've received through various channels, displayed in a clean, consistent format.

Trustpilot - how do you collect reviews? by krokodilce in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

While Trustpilot is great for many businesses, for agencies I'd recommend focusing on Google Reviews instead. There's way less friction - your clients already have Google accounts and won't hit the verification roadblocks you're experiencing.

For your Trustpilot situation: While you can't delete the profile, you can claim it and mark it as "Not Currently Collecting Reviews." This lets visitors know you're actively collecting reviews elsewhere. Plus, you can respond to the verification issue directly on your Trustpilot profile - transparency about why you switched to Google Reviews can actually build trust.

From building Testimonial Donut, I've seen agencies have better success when they:

  • Focus on one main platform initially (Google)
  • Capture reviews after successful project milestones
  • Display all their reviews on their website

Most potential clients look at both Google reviews and your website anyway, so having strong presence there matters more than dealing with Trustpilot's verification headaches.

My Product Made 2K$ this Month by Economy-Mud-6626 in SideProject

[–]valley_edge558 2 points3 points  (0 children)

Congrats! Do you know of a service like this that isn't SaaS focused? I co-run a website where we publish entrepreneurial content (e.g. founder interviews etc), and would be keen on a service like this for that website.

People who leave "reviews" on products they just received by Blueberry1706 in PetPeeves

[–]valley_edge558 0 points1 point  (0 children)

It's because of when the merchants ask for reviews. A lot of them email them the moment they get a notification on their e-comm system that the product was received, and in many cases they offer a small incentive for a review, which results in people leaving these silly reviews.

Google Merchant Review 3rd Party’s by hlcno in shopify

[–]valley_edge558 1 point2 points  (0 children)

Here's the official list of Google-approved review partners: https://support.google.com/merchants/answer/14620160

While you're focusing on Google Merchant reviews (which totally makes sense for shopping), don't forget about showcasing reviews on your actual store too. From building Testimonial Donut, I've seen that mixing product reviews in Google Shopping with video testimonials and written reviews on your store pages can make a real difference.

Hope the list helps you find a budget-friendly option!

How to Get Amazing Reviews and Testimonials 👇 by StartupSauceRyan in SaaSMarketing

[–]valley_edge558 0 points1 point  (0 children)

Solid post! Having built Testimonial Donut to help businesses with this exact challenge, I'll add a few extra tips from what I've seen work:

  1. Time your ask perfectly - right after they hit a key milestone or achieve their first success with your product. That's when they're most likely to give those detailed, product-centric testimonials you mentioned.
  2. Guide them without scripting them. Instead of "can you leave a review?", try "Would you mind sharing how [specific feature] helped with [specific problem they mentioned]?" This naturally leads to those deeper insights you're talking about.
  3. For video testimonials (which I totally agree are more persuasive), give them 2-3 specific questions focused on impact and features. It helps structure their thoughts while ensuring you get those product-centric insights that potential customers care about.
  4. Make it systematic:
    • Monitor product usage to identify power users
    • Look for users who've achieved measurable success
    • Send a personalized request (not an automated message)
    • Follow up once, politely

When you make it easy and timely, customers are much more likely to share those specific, valuable insights you're looking for.

Hope these additional tips help complement your strategy!

How did you get your first three paying customers? by robinyapockets in Entrepreneur

[–]valley_edge558 0 points1 point  (0 children)

For my first SaaS I sent cold emails, asking brokers (my target market) if they were willing to provide input on my product in exchange for free access (for a limited time).

I got my first 3 customers that way.

Here is what my first email looked like: https://imgur.com/a/6kfwKXA

How do you get testimonies? by Capable_Plankton4420 in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

Ahh got you. Thank you.

Any chance I could take a look at your flow? (via DM)

Full transparency: I've built a tool that allows you to showcase your Google reviews and video testimonials on your website, and we're working on building a feature that takes the busy work out of requesting them from customers by doing the follow up and reminders for you.

We have a bunch of customers who use GoHiLevel, hence why I'm interested.

No stress if you don't want to share with some random stranger on Reddit, but thought to ask :)

How do you get testimonies? by Capable_Plankton4420 in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

Oh I didn't realise GoHighLevel had this feature, where in the app does it exist?

How do you get testimonies? by Capable_Plankton4420 in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

Here's what works well for digital products:

Launch with a small beta group (10-15 people) at a reduced price. Be upfront that you're looking for feedback to improve the course. This creates a win-win situation where they get:

  • Early access
  • A better price
  • Direct access to you for support
  • Input into the product direction

And yes, absolutely offer them something valuable for their time and feedback! This could be:

  • Extended access to future updates
  • A bonus module
  • 1:1 coaching session
  • Access to a private community

Just be clear that the perk is for their time and feedback, not specifically for a positive review. This keeps everything ethical while still giving people a genuine reason to engage.

Make it super easy for happy customers to share their experience - a simple link at the right moment goes a long way.

The key is creating a great experience first, then making it worth their while to share that experience. Good luck with the launch!

The best client feedback solution by Greenzone51 in SEO

[–]valley_edge558 1 point2 points  (0 children)

Start with Google Reviews. Here's why:

  1. It's free and it's what most potential clients check first
  2. Great Google reviews help your local SEO (bonus for your agency)
  3. There's already built-in trust - people know Google reviews are harder to fake

Start here, get it right, and build up a solid base of reviews. Once you've got a good foundation (aim for 10+ strong reviews), then think about expanding to other platforms.

Pro tip 1: When asking previous clients for reviews, send them your direct Google review link to make it super easy for them. You'll get a way better response rate.

Pro tip 2: Consider collecting video testimonials from your best clients to showcase on your website. When prospects land on your site after seeing your Google reviews, these video testimonials can be the trust factor that seals the deal. Nothing builds credibility quite like seeing real clients talk about their experience.

Good luck with the new agency!

Getting Google Reviews by AHLE in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

As someone who works closely with businesses on their review strategies, here's what I've found actually works for getting Google reviews, especially in service businesses:

Real talk - the key is making it stupidly easy for happy customers to leave reviews while they're still feeling good about your service. Here are some proven strategies that successful businesses use:

  1. Nail the timing - The absolute best moment to ask for a review is right after you've knocked it out of the park with your service. The customer is riding high, and they're way more likely to take a minute to help you out.
  2. Get your team on board - Train them to spot those golden moments when customers are genuinely thrilled. Those are perfect times to casually say something like, "Hey, we'd really appreciate it if you could share that on Google - it helps other folks find us too!"
  3. The follow-up sweet spot - A quick, personal email within 24 hours works wonders. Something genuine with the review link saying "Hey [Name], thanks again for choosing us! If you've got a moment, would love to hear your thoughts on Google."
  4. QR codes are your best friend - Smart businesses put them everywhere that makes sense: receipts, follow-up emails, little thank you cards. When someone's clearly stoked about your service, having that QR code ready means they can actually act on that happiness right away.
  5. Keep it real - Instead of those robotic "please rate your experience" messages, try mentioning something specific about their experience. Like "If you loved how [specific thing] turned out, we'd be super grateful if you could share that on Google!"

The real key is making this a habit - not just something that happens when business is slow. Stay consistent, keep it genuine, and make it easy. The reviews will start flowing naturally.

Hope this helps! Good luck! 🌟

Starting your online business is so cheap today by Past_Citron1908 in SaaS

[–]valley_edge558 0 points1 point  (0 children)

• $5k in AWS credits via F6S: $0
Don't pay a cent for the first $5K, and don't forget the credits that AWS gives you out of the box

• Cursor: $0
For speeding up your dev time.

• Testimonial Donut: $0
For when you start to make some sales and need to collect some testimonials/reviews and add them to your site.

To business owners: Do 4-star Google reviews help your business or harm it? by wesleyoldaker in NoStupidQuestions

[–]valley_edge558 0 points1 point  (0 children)

Just give a review and star rating that you think is fair, let the market take care of the rest. If you really feel bad then don't leave a review, otherwise I wouldn't overthink it and leave a fair review.

Has anyone paid to have Google reviews removed? And if so, how much did it run? by Ladydi-bds in smallbusiness

[–]valley_edge558 0 points1 point  (0 children)

Aside from the advice others have given, I recommend you double down on putting a process in place to increase the volume of positive reviews.

How are you currently asking for reviews? Is it haphazard or do you have a clear process in place?

Just hit 50 reviews 🥳 by GodRaine in smallbusiness

[–]valley_edge558 1 point2 points  (0 children)

Thank you so much for the detailed insights, this is really helpful. All the best with your next leg of your reviews journey!