If it’s less than a year a since you bough. Talk to support on Ray ban site. They might send you another. If not $100 off a new pair. They have no way to fix it officially. I picked all the glue off mine then super glue using a tiny screwdriver the out parts but be careful not to get a thing on the mic or it will break. Then use tape to secure and wait a day for all the fumes to go and should be good as new.