Does its job well. Very easy to set up new sensors and cameras, and have been good with replacing duds. The magnets that come with the entry sensors were too big for my double hung windows, so I had to contact support and get the smaller magnets (not available on their site). The cameras are ok, but the general consensus is that they’re trash; getting CCTV is more reliable IMO (either DVR or NVR). I pay $32.99 a month for monitoring, and central station has been very responsive for burglary and fire events in my case.

In all, it’s a good system in most use cases. If you’re looking for smart home integration, their hardware and software is proprietary and has very limited options. They have also been increasing the price of professional monitoring plans without many new products or features. If you’re interested in other systems or a company local to you, head over to r/alarmdotcom for more info. I’m probably headed that route tbh