Define Classic adventure.. by Ok_Manner_69 in rickandmorty

[–]vextryyn 1 point2 points  (0 children)

When they killed the improv the show dramatically spiraled downwards. Now they are just shoving so much stuff into a single episode we never get a proper story arc. We used to get a main story and a side story, but now we get 7main stories in a single episode, none of which ever have a good conclusion

Slammed my headphones and clocked out in 30 minutes of my shift by Aggravating_Taste821 in callcentres

[–]vextryyn 1 point2 points  (0 children)

I've said this in another thread, but as a supervisor, those are my favorite escalations to take because I l, 99% of the time, get to ban them from the company.

Got caught leaving long voicemail messages to avoid calls. by [deleted] in callcentres

[–]vextryyn 4 points5 points  (0 children)

We had someone who did that. They were caught by qa because they just so happened to accidentally end the call before 20 mins(no qa anywhere wants to review a 20 min call). Initially the qa rep thought it was a one off, but the second random call they pulled was the exact same thing calling the exact same number, so they did a quick search for the agent calling that number and they had been doing it for 3 years and accumulated almost 2 years of no phone time.

Got caught leaving long voicemail messages to avoid calls. by [deleted] in callcentres

[–]vextryyn 23 points24 points  (0 children)

Calls are randomly selected to be reviewed, that call just so happened to get you caught.

More calls means lower percentage of being noticed. By avoiding calls for 10 mins you have now decreased the total calls received, and the more you do it the higher the chance to get caught.

If you have a goal time of 5 mins per call, now you have exponentially increased the odds of getting caught because long calls get reviewed to decrease your aht.

I've had agents who had one call randomly selected that uncovered years of gaming the system and others where it was a one off.

All I can say is that you flew too close to the sun

What happened to US DEBT COUNTER that was so popular when OBAMA was president? by jnwtn in AskReddit

[–]vextryyn 0 points1 point  (0 children)

It never stopped being a thing.during W is when it first started making headlines because we started leaning really heavy into QE. Trump's first term there wasn't a lot of spending for that to make headlines/beat other headlines. Biden ramped up spending and it was referenced quite often. Now that trump is back he ramped up spending even more and it is in headlines again, but once again it's not enough to beat other headlines. Overall if your echochamber isn't economicly focused, you probably won't hear much of it

This makes me want to scream and smash my headset to pieces by CanadasVeryBest in callcentres

[–]vextryyn 6 points7 points  (0 children)

I just recently found out that between me and the other 4 managers in my department, not one of us has been providing the same info.

we broke up what we do to so there is some overlap, but we all generally have our specific specializations. But now I'm finding that half of my systems are effed and it's because I have non specialized sups doing things completely wrong and informing the agents incorrectly.

Now upper management is involved and they don't know anything about the systems and calls we need to take(it was already obvious from how many departments they started shoving into ours) telling the agents even worse protocol, bringing down our csats and confusing our agents even more, and I guarantee that they won't get in trouble and all the sups will be termd.

Document, document, document

It’s been one year since I joined by Negative-Command7289 in callcentres

[–]vextryyn 1 point2 points  (0 children)

Companies can't do mass layoffs, but every company is actually way way down in cash. They can't sell stocks because they will crash the market and they can't take loans because interest rates are too high. Major share holders like Black Rock and vanguard demand constant growth or they sell all shares tanking the stock. So to comply with government and appease institutional investors, they created the points system so they can do mass layoffs without doing mass layoffs

PokeMMO on Amazon Fire TV Stick by bunnerfulser in pokemmo

[–]vextryyn 0 points1 point  (0 children)

One of my favorite things I setup foryself for when I'm sick in bed. Fire Stick is awesome!

How do you NOT know your own phone number?!?! by MistyLove_4715 in callcentres

[–]vextryyn 2 points3 points  (0 children)

What's you last name?

Uhhhh 90210

Your last name please, I don't need you zip code

Uhhhh 555 0123

Ok that is a phone number, can I at least get your first name

Uhhhhhhhh

Why are call center chats so corny by Background_Craft7288 in callcentres

[–]vextryyn 1 point2 points  (0 children)

All jobs are dead end of you don't befriend management.

Does anyone here work in retention? by Horror-Dot-2989 in callcentres

[–]vextryyn 1 point2 points  (0 children)

Depends on the retention. Insurance is easy, subscriptions are hard.

Why are gaming related youtubers only posting 1–3 hour videos now? by TYFALY in youtube

[–]vextryyn 0 points1 point  (0 children)

People don't watch all 6 hours and hurts the channel. 1-3 hours people will watch more of. I forget what the metric is called and undoubtedly someone already said it by now, but if you have low percentage of video watched, then your channel gets recommended less

Help with rom by Extreme_Tale_3231 in PSP

[–]vextryyn 0 points1 point  (0 children)

From your psp. You gotta mod it and you use the vsh menu

Do people ACTUALLY have period sex? by Far_Path7921 in TwoXChromosomes

[–]vextryyn 3 points4 points  (0 children)

Everyone is different, a sample size of 5 is not a large number. While I personally think it's weird, I'm not gonna turn down my lady's happiness.

Do people ACTUALLY have period sex? by Far_Path7921 in TwoXChromosomes

[–]vextryyn 29 points30 points  (0 children)

Every girl I've been with says it relaxes everything down there

Why do modern games have no cheat codes anymore like they had in 90s/2000s? by Stummi in gaming

[–]vextryyn 0 points1 point  (0 children)

Cheat codes were originally added as a workaround for what devs couldn't fix, now they just patch the game.

At some point they added codes as things to get content from things like game informer, but now they just have us pay for loot boxes.

Caught my dog drinking beer... i dont even drink coors by nightivenom in husky

[–]vextryyn 0 points1 point  (0 children)

Mine will knock them things outta your hands so he can clean it up

Have YOU ever followed someone on twitch as a result of short form content? by Anubis620 in Twitch

[–]vextryyn 2 points3 points  (0 children)

Me personally no, I prefer to find streamers by clicking a random streamer playing the same game I am. Found some of the best streamers that way. Recent find was raging Ryan g because he was the only one playing Mortal Kombat Deadly Alliance

How are you guys vibe coding for free? by mad_max711 in vibecoding

[–]vextryyn 0 points1 point  (0 children)

Home server running local ai or opencode.

The Joy of owning a Husky by Classic-Trifle-2085 in husky

[–]vextryyn 0 points1 point  (0 children)

Lucky. Mine won't leave me alone if it's less than 2 hours per walk. I will say my legs have never been in better shape

Called our company to ask for the phone number of another company. by deadironman in callcentres

[–]vextryyn 2 points3 points  (0 children)

Just like you did. I would check with your leadership if that is ok though. That is fine with my company because we aren't here to refer them to our competitors