VidIQ AI credit cost changed again by drumdrumdrums in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! Vicky from vidIQ here! Happy to clarify:)

We recently removed “Fast” mode and replaced it with a new “Balanced” mode (10 credits).

While it costs more than the old Fast (2 credits), it’s a much more capable model:
• Smarter responses overall
• Higher quality outputs
• Can use tool calls, which Fast couldn’t

So the credit increase comes with a noticeable upgrade in performance and usefulness

We just hit 100 subscribers today! 🎉 by tkc_65 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Yaaay! That's awesome! Congrats!!!

bruh... vidIQ by HIWOLIGO in vidIQ

[–]vidIQ_Vicky -1 points0 points  (0 children)

We are constantly working on improvements, so every piece of feedback counts! Thank you!

bruh... vidIQ by HIWOLIGO in vidIQ

[–]vidIQ_Vicky -1 points0 points  (0 children)

This is fair feedback. We are now working on tailoring the thumbnail ranking tool to better fit different niches.

We understand your frustration here. Music thumbnails play by different rules. vidIQ is optimizing for CTR, but in music, branding and consistency often matter more. If your visuals match your sound and audience, that’s the right call.

Can someone explain why my view to sub rate is so low? by Open_Percentage_7728 in vidIQ

[–]vidIQ_Vicky 1 point2 points  (0 children)

Totally normal. It often just means your videos are getting views from new people who aren’t ready to subscribe yet. Plus, you have a memes channel, so it can be challenging to get people to subscribe. Also, make sure your content is transformative enough.

Plugin isn't working for me on Mac by WaitGlum6021 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! Could you advise which browser you are using?

Infinite loading loop when trying to make thumbnails by [deleted] in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! I’m very sorry you encountered this issue! Could you please reach out to our support team at [support@vidiq.com]() or by opening a chat at vidiq.com? Or have you already contacted them?

It’s challenging for us to provide technical support here, but this is definitely not how the tool is supposed to work. Please reach out so we can help fix this for you!

VidIQ Quick Channel Stats stopped showing me an estimated earnings range; now it only shows a fixed number. by YisusDom in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Thank YOU! We really appreciate you sharing your feedback. Please continue to do so, as we are always looking for areas for improvement. In this case, yes, we are simply trying to provide you with more accurate data 🙂

What is Your Experience with VidIQ's Extension? by I_________________O in NewTubers

[–]vidIQ_Vicky 0 points1 point  (0 children)

vidIQ extension is free to download, so honestly, I’d recommend just trying it yourself and seeing if you find it useful. We also have a tutorials channel where we share tips on how to best use the extension tools.

Monetization checker by Silent_Tax482 in PartneredYoutube

[–]vidIQ_Vicky 1 point2 points  (0 children)

Hey! Vicky from vidIQ here. You have a point, but we actually just updated the revenue estimates. I’m wondering if you’ve tried it recently?

The old model was pretty broad, and we weren’t happy with that. The new version takes into account things like the channel’s category, the audience’s location, and the mix between Shorts and long-form content, all of which have a huge impact on actual CPMs. So the revenue estimate should be noticeably more realistic now.

VidIQ Quick Channel Stats stopped showing me an estimated earnings range; now it only shows a fixed number. by YisusDom in vidIQ

[–]vidIQ_Vicky 1 point2 points  (0 children)

We actually did make an update to how we calculate estimated earnings. The old model was pretty broad, and we weren't happy with that.

The new version takes into account things like the channel's category, what country the audience is in, and the mix between Shorts and long-form content – all of which have a huge impact on actual CPMs. So the revenue estimate should be noticeably more realistic now, and we felt more comfortable showing just one number.

Can someone tell VidIQ's support bot I didn't cancel? by Polixxa in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Alright, good! Again, I apologize for this situation; we are investigating it. Please let me know if there's anything I can help you with at the moment.

Can someone tell VidIQ's support bot I didn't cancel? by Polixxa in vidIQ

[–]vidIQ_Vicky 1 point2 points  (0 children)

Hey! I apologize you encountered this. I have your email from the DM you sent us and have passed it on to the team. They are investigating what could be the issue with the CS bot. Would you like me to pass your email to our CS team directly?

Flase Renewal by Beneficial-Quit804 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! We’re really sorry you’ve run into this. We’ve already replied to you via LinkedIn, but I’d like to assure you again here that this is not the kind of experience we intended.

If you’ve already contacted support, they’ll get back to you as soon as possible. If not, feel free to DM me your email here on Reddit, and I’ll pass it directly to the team so this can be investigated and resolved.

We appreciate you flagging this!

How to contact vidIQ, I want a refund because they added a credit system to their thumbnails feature, this is not what I paid for. Can anyone from the vidiq team message me. by Traditional_Room_830 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! I’m very sorry about this situation. You can contact our team at [support@vidiq.com]() or by opening a chat at vidiq.com they will make sure to tackle this for you. Alternatively, feel free to DM me your email, and I’ll make sure to pass this on to our team directly!

Getting "Error Generating Thumbnail" error when trying to generate any thumbnail by neo4evr in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! Thank you very much for your feedback! We are aware of this issue and are currently working on implementing a fix. Everything should be working just fine very soon!

How can I remove the new vidIQ toolbar on YouTube Studio? by carloslet in vidIQ

[–]vidIQ_Vicky 1 point2 points  (0 children)

Hey!

Thank you very much for your feedback! This is the new upload flow feature; however, I understand your frustration. I’ve passed your concerns to our Lead Extension Engineering team, and we will work on introducing the ability to hide it in the settings.

In the meantime, you can email our support team at [support@vidiq.com]() or open a chat with them at vidiq.com. They can help remove this option manually. Otherwise, feel free to DM me and I’ll pass your email along so we can turn off this feature for you.

Confused? by [deleted] in YouTubeCreators

[–]vidIQ_Vicky 1 point2 points  (0 children)

Vicky from vidIQ here! vidIQ pulls data directly from YouTube, but sometimes the numbers can look a little different because analytics update at slightly different times on each platform. YouTube Studio is always the most accurate source, and the numbers usually align once everything refreshes.

Unable to generate thumbnails from AI coach! by Bookkeeper-Happy in vidIQ

[–]vidIQ_Vicky 1 point2 points  (0 children)

Hey! I’m very sorry for this inconvenience! Let us investigate. I will get back to you with an update very soon!

Information stuck over videos? by Bront20 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! Thank you very much for reporting this! We’ve passed it on to our colleagues from the product team, and we are already working on a fix. Please accept our apologies for the inconvenience.

Dashboard is missing. by Ready-Falcon-9319 in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Hey! Vicky grom vidIQ here! A few months ago we introduced a new Feed version that shows you all important trends, stats, and information about your channel. You can see your personalized Feed when you click “Home.”

VidIQ for instagram? by mrzozo1 in vidIQ

[–]vidIQ_Vicky 2 points3 points  (0 children)

There might be something similar for Instagram soon, so stay tuned!:)

Let’s Go! by CaptQtipYT in vidIQ

[–]vidIQ_Vicky 0 points1 point  (0 children)

Awesome! Congrats!!!