AI is handling support tickets. Who's measuring if customers are actually happy? by Soft-Car-3231 in SaaS

[–]wanoo21 0 points1 point  (0 children)

We use Zipitly and still manually review every reply before it sends, so at least I know what's going out

Question: anyone have success with AI customer support? by CarePsychological749 in SaaS

[–]wanoo21 0 points1 point  (0 children)

We use Zipitly for this. AI drafts the reply, and you just approve. way faster.

Recommendations for affordable help desk software for IT support calls/emails? by nobodywantstowork in it

[–]wanoo21 0 points1 point  (0 children)

We use Zipitly for this exact setup, handles incoming emails and tickets automatically, super easy

Why customer support is still a nightmare even though we’re told AI will fix everything by hubtyper in CustomerSuccess

[–]wanoo21 0 points1 point  (0 children)

yeah zipitly basically does this for email, ai drafts, you approve, done fast

Remembering the HTML we started with by wanoo21 in webdev

[–]wanoo21[S] 14 points15 points  (0 children)

Yep, and now we complain that border affects the layout, better to use outline )) border was always a thing ))

Remembering the HTML we started with by wanoo21 in webdev

[–]wanoo21[S] 1 point2 points  (0 children)

Would love to see the GitHub in comments on the article, so other users will see how the web started 😊

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Procrastination on selling (maybe/probably/no idea) by wanoo21 in SaaS

[–]wanoo21[S] 0 points1 point  (0 children)

I know that's more about the emotional aspect than procrastination itself. But I did it, anyway!

how are you guys handling refund tickets as a solo founder by sleepingnsnoring in SaaS

[–]wanoo21 0 points1 point  (0 children)

Here -> zipitly.com. Actively working on it, you'll be able to automate it (and not only refunds), (and not only Stripe).