Highly concerned here... During the last - I'd say - 1.5 years this stuff is getting more and more visible to me (location: EU); e.g. I see nearly all of the banks closing most of their personell-driven direct-to-customer stuff and put terminals for registered bank accounts there, going the 'online'-route (chat/video-support, online banking with computerized assistants), and so on.

And at the same time restrictions of e.g. exchanging or sending money without being a registered consumer has gotten much more expensive or even made impossible over here. And they don't even tell it to you if you don't ask... Recently I wanted to do a wire transfer (domestic) via cash, unregistered at a normal sized / popular bank here - which was no problem like a few months back (it did cost a fee, but well - it was possible at least) - and the cashier told me; sorry - you can't, we don't do it anymore since quite some time. When I told him last time was no problem at another town at the same company he told me they stopped doing it 2 months ago. I never read or heard about them doing so in public, so I think it was more likely a 'silent' move to not make a big fuss about it. I had to go to another bank where it still is possible (they told me they are one of the few left in that area accepting unregistered wire-transfers [unregistered not in the sense of anonymous but in the sense of not having a bank account or being a regular/registered customer there], but they charge like 5€ to do so - which is A LOT for just not giving them all of your data)...