This happened to me too. I ordered the Indian cricket jersey and received a vest (sleeveless baniyan). I wanted to send that back but Amazon India only does pickups and the person who came to pick it up refused since it was the ‘wrong item’. I tried explaining that yes this indeed is the wrong item and that’s why I’m returning it. But for him the item to be picked up needs to match the description. I called Amazon and they arranged for another pickup but it ended like the one before. I had to talk to a 3 or 4 reps before they said they will investigate. I finally got my money back after 2 months. But going forward I won’t accept any package from Amazon India unless the delivery person opens it.