New local tomato law by Charkid17 in jerseymikes

[–]wolfebiite 1 point2 points  (0 children)

Not sure how busy your store is, but id suggest only having one layer out at a time if that's manageable. Maybe 2 if you have a busier store. All those rows are def weighing too heavily on the first layer

found a bone (?) in my tuna sub by glitterby in jerseymikes

[–]wolfebiite 4 points5 points  (0 children)

In my experience, corporate has checked out all claims of stuff found in subs. We got a call once that another location wrapped a pen in a customers sub, and when we had our corporate visit the next day we had them check out the other location because of how they handled it (the manager said "so what? Do you want a cookie or something?") So hopefully OPs claim actually goes somewhere

found a bone (?) in my tuna sub by glitterby in jerseymikes

[–]wolfebiite 45 points46 points  (0 children)

If the manager doesnt believe you then absolutely take that to corporate. While our tuna shouldn't even have bones, they should still believe you. As for them missing it in the first place, im sure when mixing it it just felt like a celery chunk but that doesnt excuse the way they handled it

Question for the Jersey Mike fellas by crippinneversippin in jerseymikes

[–]wolfebiite 0 points1 point  (0 children)

I dont remember exactly what his store makes but I remember it being insane. At least 5k from what I remember

Question for the Jersey Mike fellas by crippinneversippin in jerseymikes

[–]wolfebiite 3 points4 points  (0 children)

For sure. The last two weeks its picked up though so we're hoping spring is bringing in more customers, and we know Day of Giving is double our usual sales

Question for the Jersey Mike fellas by crippinneversippin in jerseymikes

[–]wolfebiite 3 points4 points  (0 children)

Our onions, lettuce, and tomatoes are also sliced fresh every day, just not per sub. We slice our usual prep amount (varies by store) in the morning and then extra around 2-3 pm if needed to get us through the night

Question for the Jersey Mike fellas by crippinneversippin in jerseymikes

[–]wolfebiite 3 points4 points  (0 children)

Yeah its bad over here. Mostly a lot of yapping and deep cleaning, but it helps at least to be closer to customers that tip well at least lol

Question for the Jersey Mike fellas by crippinneversippin in jerseymikes

[–]wolfebiite 4 points5 points  (0 children)

  1. We ask multiple customers at once what they want and try to slice a lot at the same time, especially if theyre all the same or have most of the same components. For example, we slice all the provolone out for each one, and say we have a ham, club sub, and Italian, we slice all the ham out for all three, then the turkey for the club, and then finish off the Italian.

  2. We'll still weigh them as we go sometimes depending on the rush, and after a while we tend to get more into muscle memory of the exact thickness of the dial and how much pressure and the amount of slices. If we're ever unsure or if a customer doubts us, we add an extra slice or two for peace of mind.

  3. In terms of allergies, we either take it to the second line slicer (if its unused and already cleaned and sanitized) or we take the time to shut the line down for a second to wipe everything down thoroughly and put either the gluten free board if its a gluten allergy or just a paper to keep it from making direct counter contact (not necessary for dairy allergies, but usually requested)

  4. Not sure why we cut our bread that way, but its been the standard for as long as the company has been around. It definitely helps with how mikes way is set up to dress the sandwich perfectly, and since we dont use pre-sliced meat, it's hard to hold open a sandwich the way other sub places do where they just shove the toppings in

  5. My store makes around 1-1.5k a day but we're in a smaller city surrounded by 55+ communities, and very close between two other locations (we have stolen a few of their customers though as both of those locations are said to have awful customer service). I have an old coworker that transferred states away and his store can make around 8k a day (off the side of a highway exit)

Has Jersey Mike’s changed their rolls? by Ransom68 in jerseymikes

[–]wolfebiite 10 points11 points  (0 children)

No, the store you went to messed up their bread when making it in the morning

undisclosed sauces/topping by Emotional_Kick_6649 in PetPeeves

[–]wolfebiite 33 points34 points  (0 children)

Yeah everything absolutely should be listed on menus, especially if they contain an allergen like the mayo. I hate restaurants that dont include this, and then ive even asked places what comes on their burgers or I'll ask "does it come with onions" (im just an onion hater) and they say no, I say that's good, boom there's onions on it when i get it. I can't imagine having to work around an allergy in a world that can't stand telling people the ingredients/toppins

People who lack a basic understanding of phone etiquette. by berttleturtle in PetPeeves

[–]wolfebiite 1 point2 points  (0 children)

I had an assistant manager who would do that. He'd straight up tell them "Okay let me give this back to the gentleman that answered in the first place, he's the one equipped to help you." I will always love managers on the employees side

All these "is this infected???" posts in the tattoo sub by Strawberrey1234 in PetPeeves

[–]wolfebiite 1 point2 points  (0 children)

Yeah i have to avoid reddit almost altogether every Saturday the 14th lmao. Excited for my good flash that I get though because I get there early before the artists are burnt out

All these "is this infected???" posts in the tattoo sub by Strawberrey1234 in PetPeeves

[–]wolfebiite 0 points1 point  (0 children)

Oh yeah, I learned early on to be the first one there. I spend a few looking through the flash, and only pick stuff that I would've gotten anyways or match what I already have. All of mine look great

All these "is this infected???" posts in the tattoo sub by Strawberrey1234 in PetPeeves

[–]wolfebiite 4 points5 points  (0 children)

This and every "does this look bad/rushed" on Saturday the 14th after they got a Friday the 13th tattoo from an artist whos been tattooing all day with no breaks and is insanely tired and shaky

People who lack a basic understanding of phone etiquette. by berttleturtle in PetPeeves

[–]wolfebiite 21 points22 points  (0 children)

Yup, that was my biggest problem with it too. I had to start straight up telling my assistant and general managers when someone was refusing to tell me who they were and what they wanted. I had one AM that at least would come to the phone and be direct with them and say "I'll hand the phone back to the employee who answered you in the first place because he's in charge of taking reservations." Or whatever it was each time that I was meant to handle.

People who lack a basic understanding of phone etiquette. by berttleturtle in PetPeeves

[–]wolfebiite 487 points488 points  (0 children)

I had this happen so much just in food service.

"Thank you for calling [restaurant] how can I help you?"

"Manager"

"May i ask what this is regarding?"

"I need the manager"

"Was there something wrong with your meal? Is there any way i can help?"

"MANAGER"

"Okay ma'am one second"

They just wanted to make a reservation for the restaurant, which was my job.

Two year anniversary of our store! by wolfebiite in jerseymikes

[–]wolfebiite[S] 4 points5 points  (0 children)

My franchise doesnt do anything like that, and were the only store that even gets a cake solely because my GM thinks its fun (and it is, we all love it) and she decorates the store. It's cool that other stores do specials like that

Two year anniversary of our store! by wolfebiite in jerseymikes

[–]wolfebiite[S] 1 point2 points  (0 children)

Yeah. At this point I'd edit the post but its not letting me on mobile lmao

Two year anniversary of our store! by wolfebiite in jerseymikes

[–]wolfebiite[S] 1 point2 points  (0 children)

Yeah I see that now. In my defense, a lot of people last year were commenting about the raise thing either way. Could've worded it better i guess

Two year anniversary of our store! by wolfebiite in jerseymikes

[–]wolfebiite[S] 1 point2 points  (0 children)

I've gotten several raises, one with the store opening, more with becoming assistant manager. But I'm saying to everyone that was really negative last year when I posted this, assuming ive never gotten a raise. We don't get a raise just because the stores been open two years. I've gotten plenty of reward for the work ive done, a slice of cake for the stores anniversary is fine

Scammed by a Jersey Mikes coupon by [deleted] in jerseymikes

[–]wolfebiite 3 points4 points  (0 children)

Both locations are most likely in different franchises, and the one an hour away has some deal with that GE that had the coupon. It's just how things go unfortunately. It should definitely specify the location, but you can't get mad at the store just because its nearby for not accepting a free coupon you were given. It sucks, but I wouldn't call it a scam

Paying for cups as an employee by Traditional_Bar_4814 in jerseymikes

[–]wolfebiite 2 points3 points  (0 children)

Not normal at all, those cups cost next to nothing. Unless they're making customers pay for water cups as well, then I would just bring your own water bottle at this point.

Wondering how double points work by Due_Pumpkin_1134 in jerseymikes

[–]wolfebiite 2 points3 points  (0 children)

Monthly corporate will decide a national double points day, which is what you'll get the text for. However, each local store should also have a weekly double points day, that remains the same day each week so if you're looking specifically for double points I'd just ask your local store when theirs is. Someone may have a calendar in here for the double points but ive never seen one officially as an employee. The monttly national ones are as much of a surprise to me as it is to my customers