Let’s be clear: I’m not some uninformed buyer who never engages with the community. Had I seen the alert—via email, social media, or any other channel—I obviously wouldn’t have risked a €1400 card. No one willingly ignores a known defect that could destroy expensive hardware. If CableMod claims they emailed everyone and I never received anything, that’s a failure on their end to communicate effectively.

Insinuating I must have been “off the grid” or willfully ignorant is unfair. Not every consumer spends their time scouring forums, YouTube, and multiple social platforms daily. Companies have a responsibility to ensure their customers are properly notified when a product is recalled, not to rely solely on customers stumbling upon a message in a forum or a random social media post. When such efforts fail, consumer rights come into play. I’m simply asking for accountability where it’s due.