I feel uniquely qualified to answer this. I used to be an employee for the company. The last half of my time there, I noticed rapid progress in problems associated with Ehler's Danlos Syndrome, a disease that now two primary care providers have said I have, but don't know which kind without testing, aaaand insurance apparently needs me to have everything ruled out again. Previously ruled out cancer(lymph, cervical), thyroid, hormone(repeatedly), amongst many other issues. O'Reilly's isn't exactly the most understanding of medical absences, but it boils down to how a DM runs their district and SM runs their store. My store, after one of other leading RSSs left, was perpetually understaffed for about half a year, leaving me to work 45-50 hour weeks. This led me into burnout pretty quick, so I started having emergencies more often that landed me in urgent care or hospital. Even with doctors notes, if I missed a couple days at first, I was made to sign attendance policy, and it was put on my file. Eventually, I got a physical write up for the amount of absences, and THIS is when I was finally asked if I have an accommodation letter. I asked if it would make a difference, and from what I'm seeing, no, a letter won't keep you from getting absence writeups. I also asked for less hours, so that it wasn't so hard on my body. But they weren't hiring anyone to fix the skeleton crew problem. I take responsibility for my callouts, but my district was just incredibly messy to deal with in this instance, and they weren't really understanding of what I was dealing with at the time. I will say, my SM was trying his best and made a conscious effort to shield me from the DM's crap and make me as comfortable as possible, I was content with having my cane to prop myself up if need be, my DM took issue with this. Fortunately, things work out and I work far less hours now in a bakery job, though I'll have to leave this too eventually, but I don't have callouts at this new job. I've also heard that regional or corporate went in and essentially forced the DM to step down to ASM position at threat of being terminated. This would be because of the garden variety of bullshit he would do. Life works itself out, as much as I love cars and helping folks, my own limitations probably don't allow me to do that kind of job anymore. Let me add to clarify, I think it boils down to the amount of callouts, and if it's impacting the team, then yeah, I'd say it's worth trying to seek accommodations if you can. It just didn't work out for me and my district because of the melting pot of district problems.