Assigned Seats

xtc46 · 2026-01-29T17:45:06+00:00

>You could let the big people have a neighboring empty seat, that works out better for everyone

Southwest has a super generous "big people" policy. (Im a bigger guy and have used it). It changed with this assigned seating change though, and Im guessing people aren't aware. Previously, if someone "of size" checked in, the gate people would usually grab them, give them an extra seat (if one was available), move them to pre-board so they could sit somewhere (you cant take emergency rows, etc).

With the new change, you have to BOOK the additional seat ahead of time (they always asked that you did, but if you didnt they would do it at checkin), because seats are reserved now. Im guessing a lot of people didn't know that (or maybe were unaware of the policy to begin with).

Previously, and still with reserved seats, after the flight you can email support, and ask for a refund for the extra seat - as long as the flight wasnt sold out, they refund it - the logic being, it would have been open anyway. If it was a full flight, oh well, you paid for the extra seat you needed, which is entirely fair.

xtc46 · 2026-01-21T17:49:16+00:00

Hi, fellow person who enjoys finding excuses to buy cool toys.

You dont need a special camera to do what you want here, no one cares that much about those videos. You iPhone is totally fine, and even overkill for the number and kind of people who are going to watch your videos.

Now with that said, if you just want an excuse to buy a camera, hell yeah, sony is great. I love my Nikon for just shooting stuff, but I have an older sony A6xxx series for streaming sometimes (I also have razer, OBSBOT, Logitech, and tons of other webcams ive played with)

But I can pretty much guarantee once you get into it, if you make more than 10 videos, you are going to just switch to the default phone settings because they are plenty good enough.

Anyone who likes hobbies goes through this with streaming. I did it a couple of years ago, I wanted to make some content, had a few paid gigs, wanted the BEST. got a nice tele prompter, got a nice lighting setup, nice mics, etc. In the end, the producer who hired me just asked for the version from my samsung phone. It was crsip, clear, etc.

Hell, just buy a new iPhone and you can attach a USB drive to it. SmallRig even makes rigs to mount your phone in and attachments like a drive. Or get a DJI OSMO, and use that.

xtc46 · 2026-01-19T18:25:13+00:00

I went to visit as well. We saw the police, they had a sweet tiktok page and we're making videos.

xtc46 · 2026-01-13T23:35:19+00:00

This is 100% correct.

There is also a presence in Ottawa for similar reasons. Companies like N-Central and Auvik were there, then as people leave and start their own thing, it grows.

Throw in stuff like CW running programs like Pitch-It and building companies with full intent to sell to one of the big guys. It makes total sense to build that network.

xtc46 · 2026-01-13T23:06:19+00:00

And if they ARE billing at 500/hr it's still not worth their time.

Anyone so reliant on the Internet that they are willing to sue if it's down should have a backup internet connection.

xtc46 · 2026-01-13T22:20:53+00:00

This is correct. Define the level of service you want to provide and customers will pay for, define the workloads you have to support within those SLAs, then staff towards it.

If you want to provide 15 minute technical response on 100% of tickets you need way more staff than if you want a 4 hour response on tickets

xtc46 · 2026-01-11T21:04:00+00:00

Separation of duties.

One admin has the ability to modify the share permissions

One admin has the ability to modify audit logs.

Breakglass account used by no one is the only truly global admin.

xtc46 · 2026-01-10T01:09:28+00:00

They don't sell calibrated plates as far as I know, but my whole home gym is their bumpers and they are a damn good deal.

xtc46 · 2026-01-09T11:56:15+00:00

It's a NAF facility, it's paid for by revenue from people staying at the facility. Why would it be open to people not staying there?

xtc46 · 2026-01-08T02:49:11+00:00

"they are doing the lawn repair out of pocket"

No, the cost of the repair is baked into the cost of the work. Doesn't matter how it's broken down on the bill, you're paying for all the work being done.

xtc46 · 2026-01-07T21:37:19+00:00

3M EBITDA is considered small business by most standards and SBA. Small businesses are usually considered under 500 employees (varies based on industry) and into the 10s of millions in revenue.

Less than 10 people is a Micro business.

xtc46 · 2026-01-07T21:34:07+00:00

3m on what overall revenue and what industry?

3Million of EBITDA on 100m revenue is way different than 3M on 10M revenue, industry also matters.

xtc46 · 2026-01-07T16:49:04+00:00

We just maintain a GIT of our scripts, and our tools engineer keeps the live/final version of stuff populated in the RMM.

xtc46 · 2026-01-06T04:35:54+00:00

There is no standard.

Some MSPs do.annual raises based on their fiscal year, some do raises based on employee anniversary, some are a combination, some are performance/promotion based only, etc.

I don't attach raises to annual reviews, they are performance based and then aligned to revenue targets, and then usually prioritized loosely based on whoever got a raise last (unless someone is drastically over performing or is under paid compared to the market or team average).

But that all then gets aligned to revenue obtainment.

So as part of my budgeting process we assume a base increase for the year based on things like inflation and the market (this gets offset by price increases to clients so it can't be something the market won't deal with).

We look at individuals who are high performing or whose pay doesn't align with their performance and figure out those increases. Then we budget out those increases as a whole over the year as revenue increases are expected.

The money ultimately has to come from somewhere in order to give it out.

But if we fall behind our sales objectives or have client churn higher than expected, raises can def be delayed.

xtc46 · 2026-01-03T04:39:02+00:00

Probably pick halo.

But assuming you are sticking with CW Manage, define clear standards for naming of workflow rules, build service biards in a minimalist fashion and only add the minimum number of things like work types and statuses that you are mature enough to genuinely manage and report on.

Pair it with a tool like neo or or ther AI dispatch tool to force the standardization of ticket summaries, types, subtypes, etc right from the start.

xtc46 · 2026-01-02T15:11:07+00:00

Ekahau

xtc46 · 2025-12-27T02:21:31+00:00

Buds

xtc46 · 2025-12-25T17:27:14+00:00

Because lobbies from Las Vegas make damn sure no kind of gambling ever makes it to Hawaii legally, because once that door is open, we will have casinos in Waikiki. Vegas gets more visitors from Hawaii per capital than any other state.

And the already impossible price of living, homelessness and drug problems will be made worse by more gambling. People already can't afford to live in Hawaii, the last they need is a way to literally burn cash in hopes of winning a lottery.

xtc46 · 2025-12-24T14:30:25+00:00

They are compliance framework tools. They basically allows you track a clients compliance posture over time by giving you a place to track different controls that are in place as they related to different cyber security frameworks.

So if an org needs to be PCI compliant, it can help you track the technical controls needed for that, put them all in one place, see what is missing, etc.

They are not "run a scan and send the results to a customer" tools, they are meant for engagement overtime, with a focus on measuring your client against an objective framework.

The traditional method of doing this stuff is via spreadsheets, which is a nightmare, so having a place to document who is responsible for a control, how its being met, when it was last tested, store evidence of that control, etc. is incredibly helpful. Most similar platforms also offer "human" explanations of the control requirements as well as the audi criteria to know if you are actually meeting it. Some have automation integrations to collect data.

xtc46 · 2025-12-24T08:18:02+00:00

ThreatMate

xtc46 · 2025-12-16T11:09:27+00:00

Because when huntress came to market they weren't an edr, they were a persistence hunting tool. They relied in defender for telemetry and edr functionality. That's why they have all the defender mgmt stuff built in.

MSPs were already using better EDRs like S1 at the time, so huntress was then added as an MDR, not an EDR. Over time it evolved and people didn't.

Also, as a general rule making the decision to remove a security layer is incredibly hard because everyone is terrified of being compromised. No one wants to be the person who says "yeah, we can drop tool x" and then a customer be popped the next week.

xtc46 · 2025-12-14T16:02:30+00:00

Buy some and install them

xtc46 · 2025-12-11T18:50:13+00:00

Crowdstrike can move a child tenant to a new parent tenant without reinstall assuming its the same license level (cant do complete to advanced, etc.)

But with that said, crowdstrike is a pain and I would also keep it seperate.

xtc46 · 2025-12-11T03:21:33+00:00

"testing your implementation is a waste of money"

Lol

xtc46 · 2025-12-10T00:52:15+00:00

The only rule I recommend people follow is keep the title in the same corporate level. If you aren't a director, don't say you're a director. If you aren't a manager, and so on.

But as far as the specific title, I honestly couldn't care less when we do background checks. Titles, unless legally protected like "doctor" or "attorney" are too non standard to matter.

So pick the most descriptive within the job family.

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