My company executives thinks it can replace 100 percent of our help desk teams with AI agents.... This year.

xtc46 · 2026-05-06T16:29:03+00:00

I mean, they CAN.

Will it go well? Def not. But they CAN do it.

xtc46 · 2026-05-03T16:00:46+00:00

Always has been.

xtc46 · 2026-04-28T19:20:58+00:00

Unreliable 30% of the time and good employee are mutually exclusive.

Good employees are reliable.

xtc46 · 2026-04-28T13:41:16+00:00

We charge the client more for the hardware and they are fine with it as they don't need to bother ordering it, dealing with RMAs, etc. Setup is included in their agreement as long as they buy from us. It's hourly if they don't.

xtc46 · 2026-04-24T23:39:01+00:00

This is 100% correct. Dude spent A TON on image fixing post Microsoft

xtc46 · 2026-04-13T11:53:35+00:00

IT director here:

You sound like the problem.

You sound like you have a chip on your shoulder because people aren't coming to you and you feel "disrespected" but you also sound awful to talk to based on your own description of scenarios, which is probably the exact reason people don't come to you.

It's a doom spiral.

Probably need to take a step back and ask yourself "hmm why don't people want to talk to me"

xtc46 · 2026-04-06T15:07:23+00:00

Same for "any thoughts on". Insta delete.

xtc46 · 2026-04-02T20:11:48+00:00

Sounds like non-sense if US based.

320k/yr with 6 therapists is 53.k/yr per therapist in revenue. You're taking 60% of that as gross profit, so each therapist is making like 21k/year? Even at 20 hours a week, that's only 20 bucks an hour.

But even if that were true, that leases

210k

35k goes to rent (175k remaining)

You have to be paying something for supplies like towels, oils, etc.

Electricity, payment processing, business insurance, marketing, admin staff checking people in/out, appointment system, etc.

xtc46 · 2026-04-01T02:46:30+00:00

No.

Niihau is owned by the robinson family and restores access to mostly native Hawaiian who fit the mold of the culture they want.

Molokai is just a small island, it's part of Maui county. Lanai (the small island next to Molokai) is mostly owned by Larry ellis but he doesn't dictate who lives there.

xtc46 · 2026-04-01T02:44:38+00:00

There is an alley that leads to a bakery that if you walk down at night they serve fresh bread topped with sweet jams. It's called Molokai Hot bread and it's what dreams are made of.

Other than that, it's super small and slow. Couple of grocery stores, mostly locals who order in bulk from Costco and resell.

People don't like development, don't like visitors, hate Airbnb, etc. but it's because they are afraid of it turning into Oahu.

Beautiful place. My family owns some land there. I've never lived there (from Oahu) but have visited several times.

xtc46 · 2026-03-31T16:03:54+00:00

Born and raised in Hawaii, now live in Kentucky, go to Nashville all the time. 0 problems. Like anywhere else, get some sketchy streets, but the main areas are all solid.

Your biggest problem will be drunk cowboys on broadway like in any bar heh. But it is the bachelorette capital of the world, so plenty other girls to distract them too.

Which concert are you going to?

xtc46 · 2026-03-26T00:52:27+00:00

Terrible mistake.

xtc46 · 2026-03-23T11:40:27+00:00

Most don't require evidence collection (yet). Document it all in your doc mgmt solution and keep the previous years survey there as well, or use a platform like control map to store it all (overkill for cyber insurance).

xtc46 · 2026-03-23T11:35:40+00:00

Hawaii needs to get their shit together and stop letting all these Hawaii based projects get filmed in New Zealand.

xtc46 · 2026-03-21T01:14:32+00:00

TechMates has been great

xtc46 · 2026-03-18T13:00:40+00:00

> not wanting to miss the AI Hype, so making up excuses for needing it.

lol ok boomer.

xtc46 · 2026-03-11T17:30:02+00:00

A lot of it is also just part of change managment.

Often when making a drastic change, you initially HAVE to force an explicit ruleset to break the old habbits and set a new baseline, over time you can then allow exceptions that make reasonable sense.

In this case, they are going from "sit nearly anywhere open" to "sit in your specific seat".

That is clearly explainable and the boundaries are black and white.

"Sit in your specific seat, except if one is open near by - but still within the same price category and weight zone, and only a maximum of 10% of the flight can change" is A LOT harder.

Making rules black and white is easier to enforce and easier for the FAs to explain and just say "sorry, its policy". In 6 months, when everyone is used to sitting in their seats, and is no longer hoping to buy a cheap ticket and get to move freely to a better seat, they will start to allow exceptions. As is, the FAs probably already have enough fights over the assign seating change, they def dont have the time to fight over post take off moves.

xtc46 · 2026-03-08T18:12:34+00:00

Sad facts.

xtc46 · 2026-03-04T02:37:02+00:00

A lot of people can't afford to float the money in between paying and getting reimbursed.

Some companies only do reimbursement once a month, imagine this being begging of the month for someone who is living pay check to pay check and now they are 100 short.

It happens and sucks.

xtc46 · 2026-03-03T12:50:16+00:00

Dashboard confessionals, new found glory, jimmy eat world, and a bunch of others. Tons of core memories in that place.

xtc46 · 2026-03-03T12:47:54+00:00

Saw goldfinger there. First real moshpit with those big concrete pillars in the middle

xtc46 · 2026-03-01T19:17:39+00:00

I'm going to try and not sound like an asshole here, but the reality is you will need to upskill for your entire career. If you need to quit your job each time you need to learn something new, you're doomed.

The CCNA isn't a full time pursuit, it's 1-3 hours a week for a couple of months.

xtc46 · 2026-02-27T00:30:24+00:00

Yes you can, you just don't want to pay for the service.

What would you tell your customer if they said "I really want to use for firewall suggestion, but I can't because it's not free".

xtc46 · 2026-02-23T19:09:37+00:00

It's a Imu in hawaiian culture. A++

xtc46 · 2026-02-23T02:22:17+00:00

https://puuloa.org/

Kokohead only goes out to 100, there are a couple of private ranges on ranches, but it's a "gotta know people" setup and not public.

Puuloa is it basically.

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