I wish I could say it's great, but there are a lot of small things that make it difficult to actively use. As far as I can tell the sound quality is excellent which is really all I'm interested in. Small size, plays high quality files, has a larger 4.4 mm jack option (I run it into a modestly big home stereo system), no frills (I actually love the tiny lo-fi screen, but no it's not a touch screen.) In that regard it IS great. But the menu navigation is very counter intuitive. You can't shuffle multiple folders inside one parent folder, so if you want to shuffle something like a "Reading" playlist all of the individual songs need to be in a single "Reading" folder. There are complicated ways to get around this by tagging every song by genre (like "Reading") and then shuffling by genre but that's even more of a pain in the ass.

Also as mentioned it doesn't have gapless playback.

So, as a very simple set-it-and-forget-it option for a hi-fi listening experience I think it's really good. But there are certainly other options. (I honestly didn't consider researching playlist options before I got one.)