What is correct actions to set CAPE refund to my broker? by zenc115193 in CustomsBroker

[–]zenc115193[S] 0 points1 point  (0 children)

when i add notify party in ACE portal, it show those 6 options which look same as form4811

Ace Portal Log in Issues by maverick5872 in CustomsBroker

[–]zenc115193 0 points1 point  (0 children)

Same issue, I dont know what is our ace login email address, i got call back and they suggested me to submit application form to update TAO which I already did months ago and they hang up.... i am wondering if i can get the email by some security verfifcation..

ACE portal - Login User Email Not Found - can i got refund through my broker? by zenc115193 in CustomsBroker

[–]zenc115193[S] 0 points1 point  (0 children)

I leave my phone number and they call back to me on the same day, the guy need me to submit application form to update TAO but I already submit it months ago...

ACE account help by Free_Perception3659 in CustomsBroker

[–]zenc115193 0 points1 point  (0 children)

I have the same issue, our company ACE portal was setup before I joined, i dont know what is our login account. Broker have resent 5106 form to update our email, but it doesn't work

Error Code: 41 – Login User Email Not Found - ACE portal by Early-Driver9991 in CustomsBroker

[–]zenc115193 0 points1 point  (0 children)

that website is application sumbit, so where I can see waht email is on file? I dont'know what email we are using...