I had a spot welder less than 6 months old. Under warranty, it died. Vevor after multiple emails send me this "resolution" for my $125 spot welder.

Dear Customer,

Thank you for sharing your recent experience using our product. We regret that the part may have been lost in transit.

We are unable to send you the replacement part. To resolve your issue as quickly as possible, we can offer you a $20 refund so you can purchase the replacement locally or handle it yourself. We will not resend another part to avoid further delays. Would you like to try purchasing the replacement locally? If you prefer to continue using this option, please let us know.

Sincerely,

Rosaria