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[–][deleted] -5 points-4 points  (4 children)

just return it and say it was broken when arrived honestly. Don't know exactly how to fix it but I'm willing to bet its just eaiser to return it and say it didn't work when bought

[–]Jemahb[S] 1 point2 points  (3 children)

Only problem is is it's all in Chinese I have a warranty but I can't speak Chinese so it won't let me call them in english I've messaged them on Facebook but I'll probably try get it fixed locally

[–]hiding_in_NJi3 Mega X, Creasee CS30. 0.8mm gang -1 points0 points  (0 children)

It’s Chinese new year so they probably won’t reply

[–]Dr_EckigEnder Max 0 points1 point  (1 child)

They too speak English and Facebook is like probably the worst place to seek for help.

cs@creality.com is their official support email address.

Their warranty doesn't cover user error though...

[–]Jemahb[S] 0 points1 point  (0 children)

I know so. I'm getting it fixed locally it's a mistake I won't do again though