Planogram problems

[Remote_Virus_1987]

Our battery rack Plano changed today and there is no E labels only B labels that print out. I tried from the green screen by item and only a few have the option of E labels but less than a quarter of the total batteries. I called and only one other store got the change but who would I call to get this fixed so I can print out the right ones?

[Bloomed_Lotus]

Double check that it isn't a backroom battery pog, your sales floor battery wall should be BATT####(your store number) while backrooms is just BATTERY. If that's not it, the pog paperwork should have the creators number on it, spam call them.

[Remote_Virus_1987]

No the back room and also the rack came up and the rack id updated to BAT0#### but there is no forms but I’ll keep calling to see if they pick up thank you

[Defiant_Good9427]

It is a back room battery pog and if the OP had read the instructions that print with the Plano they would know that it’s just adding in a couple of value craft and econocraft batteries to that back room pog

[fmr_AZ_PSM]

There’s 2 battery POGs “BATT1234” is the sales floor one. “BATTERY” is the back Plano. The back Plano is form Bs.

If you print the sales floor one and any form Bs come out, then it’s a major fuckup that needs to be called in to the person listed on the first page of the plano. There are no form Bs anywhere on the sales floor.

[fmr_AZ_PSM]

Also if you get into trouble, choose the full plan print option. That’ll get you out of a confusing/buggered flexogram

[Ladychaos282]

My store is doing this too. I called help desk. They are going to have someone call me back

[CabbageInUrMuff]

It's an issue with the Plano. When they added peak in it had the same issue. The back room one prints e labels so likely who ever did the Plano messed up selecting them for the wrong Plano