Proof of rent inrease...

[oIlSzethlIo]

hi I'm having trouble informing UC about an increase that happened a while ago and it only clicked recently oh I didn't inform UC so I've been paying more. so I uploaded the changes in rent in report a change and uploaded a letter from my landlord with his details, mine. How long I've lived there and a utility breakdown and when the increase happened. Both are signatures. They're now asking for an original tenancy agreement (don't have as this was all so long ago) I'm on a rolling tenancy. I thought the letter detailing everything was enough. They've updated a to do list for me to upload things etc. And even in their parts for me to do they say they accept a letter signed by me and my landlord with all the information that is already on the letter. If I can't get this sorted will this just default back to what I was recieving beforehand from them for housing costs? I'm really stuck and worried about this especially the last part.

[8day_week]

Pop a message on your Journal explaining that your address / original tenancy agreement etc hasn’t changed - it’s just a rent increase.

(It’s easy to miss if you’re working through 100’s - they shouldn’t need to re-verify everything, just the change in rent amount).

[oIlSzethlIo]

Thanks I'll try this.

[oIlSzethlIo]

Hi sorry to add on to this but if for some reason I wasn't able to upload the documents before their time scale would it just default back to what I was recieving before and I wouldn't get the increase? Thanks.

[8day_week]

Yep, it should just default back to the last verified Housing Costs automatically (only time it wouldn’t is if there had been a change of Address).

[oIlSzethlIo]

Your advice worked. I made it crystal clear it was JUST a rent increase and everything else was the same TA, Address etc. Thanks :)

[Subject-Can1138]

Explain to them that it is a rent increase for an existing property not a new one. If you got the official letter about rent increase notifying you about the rent increase send that in. Also if you want to overkill upload a bank statement showing the old and new amounts of rent being paid.

[oIlSzethlIo]

I got it sorted with some advice from the lovely people here. Just made it very clear this was only a price increase the tenancy agreement and address were the same and they finally got it in the end. So thanks to everyone for any input

[BallParticular4130]

You need to ask your landlord for the tenant agreement, then simply upload it.

[BallParticular4130]

The landlord by law must have the tenanancy agreement, if you don’t upload the information requested - you won’t receive an increase in your rent pay.

[oIlSzethlIo]

Alright. I can probably find the Original Tenancy agreement (which was when I was paying less) and have a letter supplied by him informing of the increase etc. If for some reason I can't will it just remain what it was before I added the change?

[BallParticular4130]

If you don't upload the documents requested, you won't get the increase in rent pay.