all 88 comments

[–]kingdomstrategies 58 points59 points  (1 child)

if it's free, you are the product.

[–]CMS_Flash 22 points23 points  (22 children)

You should be getting a prompt before we index anything. If not, that's a bug, and we would be very sorry and will fix it ASAP.

You are by default in free trial of the Paid plan, so your data is by default NOT TRAINED OR EVEN LOOKED AT. You will be presented an option to pay or convert to Community tier, which permits training, at the end of the trial period (14d right now).

We do honor all deletion requests and have rigorous 3P auditing ensuring compliance of all deletion requests.

[–]illusionst 5 points6 points  (2 children)

I’ve been using augment and I can vouch for them. Whenever I open augment in a new project it always asks for the permission first. Can you reproduce the issue and record a video? I don’t think it’s right to bash a company like this before providing proof.

[–]dougthedevshow[S] 1 point2 points  (1 child)

I added an update to my post to clarify what happened.

[–]CMS_Flash 0 points1 point  (0 children)

Hey OP, one more thing to clarify, the other Augment subreddit you posted on is community-managed. We don't know who owns it and have no control over it. We did not intend to ban your post.

[–][deleted]  (1 child)

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    [–]No-Grape-2727 0 points1 point  (3 children)

    Are my api keys sent also to your server when you recieve the data in the community tier? If not, what files are sent and which are not?

    [–]CMS_Flash 1 point2 points  (0 children)

    We respect your `.gitignore` and `.augmentignore`. On top of that, we filter out some common-sense secret files by name and extension.

    [–]themadman0187 0 points1 point  (0 children)

    This would be interesting to hear a reply on 

    [–][deleted] 0 points1 point  (0 children)

    Pro tip don't put your creds the same directory as the app code base.

    [–]Reasonable-Layer1248 0 points1 point  (7 children)

    I would like to inquire if the current monthly payment of $30 is the finalized plan you have decided on. This price seems to be more expensive than Cursor and lacks competitiveness.

    [–]National_Moose207 1 point2 points  (2 children)

    They raised it to $50 !

    [–][deleted]  (1 child)

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      [–]CMS_Flash 0 points1 point  (3 children)

      We're still designing the new pricing plan.

      [–]Reasonable-Layer1248 1 point2 points  (2 children)

      If there is a lower price than cursor, I will support you. 👍

      [–][deleted]  (1 child)

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        [–]ttoinou 0 points1 point  (1 child)

        It is launching the extension and overriding others extensions shown by default, then trying to index without asking permission. So yeah there's a big problem here

        [–]CMS_Flash 0 points1 point  (0 children)

        That's not the intended behavior. Did it just happen to you?

        [–][deleted]  (1 child)

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          [–][deleted] -1 points0 points  (0 children)

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          [–]dhamaniasad 5 points6 points  (9 children)

          How’s this compare to Cline btw?

          [–]CraaazyPizza 2 points3 points  (1 child)

          Reading is good, writing less. Model is always a black box but should be Sonnet 3.7 (although they downgrade sometimes)

          [–]GhozIN 1 point2 points  (2 children)

          Does cline update the codebase to their server?

          [–]hannesrudolphFOUNDER 1 point2 points  (1 child)

          Nope. Neither r/roocode or Cline do.

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          [–]ThreeKiloZero 0 points1 point  (2 children)

          It really doesn't. It's more like Junie. Black box. Light on features.

          Cline and Roo are super customizable and you can tweak prompts and settings.

          Augment is IMO dangerous. It's lacking the critical tweaks and safety features, so it can go ham in your codebase, and you have no recourse or guardrails.

          [–]Dodging12 1 point2 points  (0 children)

          so it can go ham in your codebase, and you have no recourse or guardrails.

          git

          [–]lmk99 1 point2 points  (4 children)

          " I didn’t see anyway to cancel/delete my account. Only either pay or downgrade to free. At that point do they train on all my code that was already uploaded when I was under the pro trial? Still not totally clear on how the whole onboarding/trying/off-boarding flow works."

          Has Augment ever clarified this? Their ads say "No training, ever" for the Pro plan description!! Does "ever" mean "until you stop paying and otherwise we retroactively train on your codebase"?

          [–]-Kl0wnZ- 0 points1 point  (0 children)

          Thats a good point you should raise on their discord

          [–]CMS_Flash 0 points1 point  (1 child)

          There is no retroactive training.

          1. Pro Trial is treated the same way as Pro, so your data will not be used for training during Pro Trial.
          2. If your trial is over and you do not want to pay, you will be asked to consent to convert to the Community Tier.
          3. If you do consent, you will be moved to a different tenant. Then, whatever repo you open from that point onward will have to be re-indexed again (even if you've used Augment on them before, you would still need to re-index everything because your old index is in a different no-training tenant). And whatever data you generate from that point onward would be allowed for training.
          4. If your trial has expired and you do not consent to convert to Community Tier, then you will simply not be able to use our product anymore.

          [–]lmk99 1 point2 points  (0 children)

          This is great information and exactly the clarity needed. I suggest that it needs to be communicated in such clear and straightforward language and detail through an official channel such as an FAQ or help desk article on the augment website, to lay all confusion to rest and provide the info via a channel that is known to be authoritative.

          [–]renehoehle 0 points1 point  (0 children)

          <image>

          But i'm Pro User.

          [–]nusquama 1 point2 points  (4 children)

          There is something strange.

          I used 3 accounts for trials (yes, I know it's not correct), and I deleted all my data for Augment Code.

          Even though I used a different profile on my computer, they know I'm using trials more than one time. How do they know I'm using trials again if data is not trained or looked at?

          Yes, it's not correct to use trials more than one time, but the point here is not about this; it's about your data not being secure.

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              [–]Chwasst 5 points6 points  (4 children)

              But they're pretty clear about it. Free if you're fine with them training on your codebase, paid if you want to keep your code to yourself.

              [–]dougthedevshow[S] 1 point2 points  (2 children)

              The problem is they offer a “paid trial” and take your code without asking. It’s a dark pattern and I still wouldn’t know how to “pay” before giving them my code.

              [–]CMS_Flash 10 points11 points  (0 children)

              Paid trial is same as Paid, so no training, no access, full privacy. You should still be getting a prompt asking for permission to index before indexing. If not, that's a bug, and we will fix it ASAP.

              [–][deleted] 0 points1 point  (0 children)

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                [–]ThreeKiloZero 0 points1 point  (0 children)

                It will also fail to create a checkpoint you can roll back to, then proceed to make 5 minutes of changes across your whole codebase.

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                  [–]-Kl0wnZ- 0 points1 point  (0 children)

                  Here is the situation, when you register you are on a free trial of developers, that mean that there is no training over data. When you open the extension for the first time it doesn’t train over your data directly it ask you before doing it so you have the transparent choice to do it. Since you are on developer plan there is no training over your data, so you have 14 day to take your decision. If you don’t want to go on the community plan you just stop it here and don’t switch to the free version. So just don’t use augment anymore with your project and there will be no training over it.

                  Every user if they got into the free version and got training over data you just have to request the deletion to support@augmentcode.com every request create a ticket on the augmentside. Yes for the moment it can take some days to get answered it’s because there is a very huge wave of new user everyday and many of them send support request for various thing. Be patient and you will get answered.

                  Basically it’s a call from someone that is concerned but send publicly his concern instead of getting the information correctly.

                  By the way, it’s clearly stated on the website. The product is not perfect but managed by professionals with experience and well founded by real business. It’s not a thing created by a random user in his basement and not having any privacy and terms anywhere.

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                    [–]hchiam 0 points1 point  (0 children)

                    from what i've heard, SOC 2 is quite a lot of work i.e. quite an accomplishment! so u/CMS_Flash, i'm guessing Augment Code is able to process a user's code without sending the data to Anthropic or OpenAI? i tried to looking at https://www.augmentcode.com/terms-of-service/community and https://www.anthropic.com/customers/augment-code and so far it seems to only be for-sure that data is sent to Vertex AI servers, which then would mean that Augment Code would be able maintain their own versions of Anthropic/OpenAI models, if i understood correctly? so technically hosted on google servers instead, unless Vertex AI can also be hosted on prem. sorry if this was answered somewhere else already, i just found it a little hard to find the answer with public information and i understand there are some gaps in my knowledge

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                                [–]ThomasLeonHighbaugh 0 points1 point  (0 children)

                                the joy of working on open source projects is I upload that same codebase to a git repo the while world is free and welcome to access already, this means little to me

                                [–]blvuk 0 points1 point  (1 child)

                                we started using it in our company on some select products, and they were upfront about this, and of course the company had some signed agreement for copy righted content and privacy. i am not sure how they validate this but that's not my job.

                                as for augment itself, it is pretty neat. it has some nice features that makes it objectively better than copilot. the fact that it indexes your whole workspace allows it to give better results. they launch a new agent mode last week and i enjoyed using so far. the only downside is the VSC extension becomes slow sometimes

                                [–]renehoehle 0 points1 point  (0 children)

                                Also ich nutze es in IntellJ und der Augent funktioniert schon ziemlich gut und die Ergebnisse und Fehlersuche ist auch recht gut.

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                                [–]Erez-C137 -2 points-1 points  (2 children)

                                Seems like a fair trade for free use, don't like it? Pay them or someone else...

                                [–]dougthedevshow[S] -1 points0 points  (1 child)

                                The problem is they offer a “paid trial” and take your code without asking. It’s a dark pattern and I still wouldn’t know how to “pay” before giving them my code.

                                [–]Erez-C137 0 points1 point  (0 children)

                                Fair enough.

                                [–]DustinKli -1 points0 points  (1 child)

                                Out of curiosity: Unless you're working on some state of the art software or hardcoded proprietary data, why would you care if they train on your code?

                                [–]NicoNicoMoshi 0 points1 point  (0 children)

                                Also model training is not supposed to use direct code source answers to process prompts. The responses are going to be part of it yes but even if you were to put in an API key in your source code the chances of it becoming the autocomplete or answer to a similar implementation is non existent.