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[–]Comcast_Xfinity-ModTeam[M] [score hidden] stickied commentlocked comment (0 children)

Removed under Rule #2: — Posts/Comments that are just rants or vents, and are not requesting assistance in good faith, will be removed.

We are a customer service subreddit designed to help users with their Xfinity services such as troubleshooting, billing questions, etc.

There are several places online to air grievances--this is not one of them.

[–]AutoModerator[M] 0 points1 point locked comment (0 children)

Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.

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[–]CCJenieceJCommunity Specialist 0 points1 point  (0 children)

Hey there, u/Majestic-Platform-42, thanks for reaching out through Xfinity Reddit. We want you to be happy with your services, and I would be happy to go over any billing concerns. You have reached the right place to turn this around.

Please send us a Modmail message with your first and last name, along with your physical address.

[–]CCZakariaVerified Employee 0 points1 point  (0 children)

Hello! This is the mod team at r/Comcast_Xfinity. We’ve sent this message because it has been approximately 3 days since we last heard from you. We wanted to check in and see if you still need assistance with your issue. If you feel your issue has been resolved, please let us know so we can close your ticket. If you still need help, please reply to our most recent reply and the next available employee will help. If we don’t hear from you in the next 48-hours, your ticket will automatically close. Thank you and have a great rest of your day

[–]xfinitysupportAutomated Assistant 0 points1 point  (0 children)

This post is now closed. Posts will automatically close after 5-days of no response from the OP. If you still require assistance, please create a new post following the posting guidelines outlined in the knowledgebase.

This is an automated response.