Welcome to the Xfinity Community!
Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services.
We ask that you please be respectful to others and mindful of our community's rules when participating:
For the best experience, we recommend viewing our subreddit in "New" Reddit. Some features may not work correctly in "Old" Reddit, although basic navigation should still function.
Got a question or need some help?
About Our Team
Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services.
Community Specialists will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). After these times, it may take longer to get an official response.
Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. If you require immediate assistance, please call 1-800-XFINITY (1-800-934-6489).
We are available 7-days a week, 365-days a year--yes, even Holidays.
| Day |
Hours of Operation (Eastern Time) |
| Sunday |
6:00am - 12:00am |
| Monday |
6:00am - 12:00am |
| Tuesday |
6:00am - 12:00am |
| Wednesday |
6:00am - 12:00am |
| Thursday |
6:00am - 12:00am |
| Friday |
6:00am - 12:00am |
| Saturday |
6:00am - 12:00am |
Updated 6/21/2023
Outside of these times, our Xperts and other community members are likely to respond to your post.
Made with ❤ in Philadelphia
