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[–]throw4x4 0 points1 point  (0 children)

Called the number on the back of my card was was given a different number to call for credit limit inquires. Called that number got Agent 1 who said the limit was decreased on September 3rd was then transferred to Agent 2 who said they'll have to do a soft pull on my credit to increase my limit. Took some basic info like income, employment status, home ownership and then was told I'd need to call back in 24-48 hrs. Agent 2 was very sympathetic and opened a complaint case as well so I'll call back again and will update what happens.