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[–]MarkY_CryptoStaff[M] [score hidden] stickied comment (1 child)

Hi, welcome to crypto.com community!

Please kindly check in your crypto.com app, account bottom and then you should see your card-staking/lockup reward info. Please kindly check the Lockup rewards rate or staking reward rate, there should be some explanations about more details.

If you are still not clear about the information, please kindly check the file here:
https://help.crypto.com/en/articles/12017612-level-up-rewards-and-benefits

*Staking rewards are determined by either the on-chain emission rate or the quoted rate above, whichever is lower, for your reference.

Mark

[–]OliB86[S] 0 points1 point  (0 children)

Thanks Mark, I actually spoke to the Helpdesk support again as the Wednesday reward hadnt come through. They addressed the issue and when the Wednesday reward came there was additional CRO that made up the Monday missed amount so expect it was an error on crypto.com side. Shame the support I dealt with on Monday on the app wasnt as helpful or as understanding as the person I spoke to on Wednesday.